Systems Administrator - Bisbee

NATURE OF WORK: Under limited supervision, monitors, analyzes, defines, and configures system resources, operating systems, application administration and communication networks; coordinates software installation/updates and customer problem resolution; performs related duties as assigned.As defined under the Americans with Disabilities Act, may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.

TYPICAL DUTIES: (Illustrative Only) Monitor system resources and analyze the impact of operating system changes; apply operating system changes and manage software updates; act as the subject matter expert on select system applications such as ERP System and define and configure communication networks; coordinate installation, maintenance, and troubleshooting of hardware and software updates with IT Team members; oversee backups and system restores; monitor and analyze system errors, and work with service personnel for customer problem resolution; develop curriculum and provide training to end-users on enterprise application usage; analyze system faults, troubleshoot, and run diagnostic tests on operating systems and hardware to detect problems; research, recommend, and deploy IT hardware, software, and services; implement automation solutions to streamline IT processes and improve efficiency.A Bachelor’s Degree in Computer Science, Management Information Systems, or Computer Information Systems from a regionally accredited institution of higher learning recognized by the US Department of Education and two (2) years of enterprise software/hardware installation, configuration, and support experience; or six (6) years of enterprise software/hardware installation, configuration, and support experience; must possess and maintain a valid Arizona driver’s license and the ability to be covered by county insurance.

An equivalent combination of education and/or experience from which comparable knowledge, skills, and abilities have been achieved may be considered.

PREFERRED QUALIFICATIONS:  Preference may be given to individuals with a certification in MCSA, MCSE, or MCP and/or have experience with project management applications and automation tools.


Considerable knowledge of:

• centralized computer operating system environment and procedures;
• centralized computer communications and networking;
• centralized computer performance configuration;
• Office 365 Enterprise;
• VMWare VCenter/ESXi;
• Active Directory (On-Premise and Azure);
• Microsoft SQL Server (Including Reporting Services and Azure SQL as a Service);
• record keeping and report preparation.

Considerable skill in:

• installing/troubleshooting servers and installing Microsoft Server operating systems;
• installing, configuring, documenting, and supporting Microsoft Server in an enterprise environment;
• supporting customers and IT teams such as helpdesk and desktop support at tier 2 and tier 3 levels;
• administering application software for security, antivirus, and backups – including backup and restore of Microsoft SQL Databases;
• user account security management tasks;
• project planning, management, and control;
• identifying, analyzing, and resolving problems and needs applicable to automated information applications and systems;
• implementing procedures and methods used in conducting systems analysis;
• understanding complex verbal and written instructions;
• automation tools such as Microsoft Power Automate, Ansible, Puppet, or Chef;
• familiarity with project management and collaboration tools like monday.com;
• scripting languages such as PowerShell, Python, or Bash;
• cloud services, including Azure and AWS.

Ability to:

• effectively prioritize and execute tasks in a high-pressure environment;
• work safely and promote a culture of workplace safety;
• problem solve;
• plan and manage time;
• work well with others;
• effectively communicate ideas to technical and non-technical customers verbally and in writing;
• read, write, and speak English.

WORK ENVIRONMENT:  Work is primarily performed under limited supervision in a typical office setting with appropriate climate controls, outdoors in a variety of climatic conditions, and may include work in confined spaces. May require travel, working early mornings, evenings, and weekends.

PHYSICAL REQUIREMENTS:  Essential functions of this position require: lifting, manual dexterity, fine motor skills, ability to communicate.

Medium work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects; involves sitting, walking and standing regularly; incumbents may be required to kneel, crouch/squat, crawl, climb, stoop, turn/twist, balance, reach, feel, or manipulate with hands. 

Mental Application:  Utilizes memory for details, verbal instructions, emotional stability, critical thinking, adaptability, and creative problem-solving skills are important.

Salary : $40,600 - $82,000