Business Services Analyst - CIS Portfolio

Job Summary

Serve as a single point of contact for Receivables (end-to-end) with our Direct Store Delivery National Customers, Bottlers, and/or Distributors (RTM). Manage & review analytical end-to-end invoice data for the assigned National Portfolio across all Coca-Cola Bottlers with over ~$1 Billion annual sales (role manages a set portion of the total). Collaborate with peers, AR, OTC, EDI, and cross-functional teams at CBS to ensure national customer/distributor/bottler issues are addressed & resolved in a timely manner. Assist the CIS System Administrator with the implementation of new customer onboarding to the Consolidated Invoice Services process. Perform functions in accordance with the established credit policy and practices in a manner that will result in maximum sales, sound receivables, and prompt conversion to cash. Achieve and maintain corporate objectives and team goals, including Currency and Seriously Past Due. Maintain a large volume of responsibilities and manage urgent requests/customer demands successfully.

Duties And Responsibilities

• Collaborate and build strong relationships with Customers, Distributors and/or Bottling Companies to ensure timely billing, collection and payment of receivables (e.g. deductions, over payments, residuals, etc).
• Provide support to the CIS System Administrator with new Customer implementations onboarding into the Consolidated Invoice Services process
• Analyze Customer/Distributor and/or Bottler receivables to identify areas for improvement to existing CIS processes and/or systems. Note trends; seek root cause resolution and act accordingly
• Deal directly with retail customers for payables issues (including skipped invoices, delayed payment, unauthorized deductions, delivery issues), presented/outlined by each bottler.
• Collaborate with all cross functional teams at CIS to compile outstanding issues/balances and present to the assigned CIS Customers/Bottlers/Distributors for appropriate resolution or escalation
• Facilitate & manage monthly Bottler/Customer/Distributor statements to ensure accurate reconciliation between CIS's SAP system/Micro-Strategy
• Manage aging of assigned portfolio to determine trends, root cause analysis, a resolution plan or present issues requiring escalation to NOSR, Value/Airline AE’s & CIS management teams.
• Develop and maintain favorable business relationships with other CBS departments, Bottler personnel and Distributor/Customer Account Executives
• Execute daily/weekly reports in Micro-Strategy & SAP to manage outstanding receivables for assigned customer portfolio
  
  

Required

Key Skills and Abilities

• Basic understanding of financial operations, including finance processes and software systems.
• Ability to manage multiple high priority demands against tight deadlines.
• Thrive in fast-paced environment within complex business structure.
• Manage, manipulate, and analyze high volumes of data effectively.
• Self-starter with exceptional attention to detail, problem-solving skills, and organizational skills.
• Strong written and verbal communication.
• Analytically driven with technical skills.
• Proficiency in Microsoft Suite including Intermediate Excel (pivot tables, filters, equations, Vlookup)
  
  

Preferred

• Experience within the Coca-Cola System
• Familiarity with PowerBI and PowerApps
• Advanced Excel Skills
  
  

Qualifications

Education Requirements

Min/Preferred

Education Level

Description

Minimum

4 Year / Bachelors Degree

In Accounting, Finance or Business, or equivalent industry experience

Years Of Experience

Minimum Years of Experience

Maximum Years Of Experience

Comments

2

5

Minimum 2 years of experience in credit/collections, analytical or finance industry

2

5

2 years Consumer product industry experience (bottling preferred), 2 years National customer or Sales facing experience

Hybrid Work Environment

CCBSS operates a hybrid working environment. This is a teleworking role that requires working at a CCBSS office location on a regular basis (or a minimum number of days per month or week) at the manager’s discretion. The number of days required at a CCBSS office location is at the manager’s discretion and is subject to change depending on business needs.

Required Travel

• Travel is not anticipated
  
  

Total Rewards, Totally Rewarding

We are one family supporting the Coca-Cola bottling system in North America. Our work is indispensable to our partners and makes an impact in the communities where we operate. We are committed to workplace diversity and to rewarding exceptional performance. We expect a lot from our team — after all, it’s their exceptional work that helps CCBSS support the Coca-Cola bottling system in North America. To keep everyone motivated and energized, we offer a comprehensive benefits and rewards package.

• Work-Life Integration - Vacation, floating holidays, parental leave, flexible work environment
• Competitive Base Salary - A base salary or hourly wage rate in line with market rates for the job duties and skills required
• Rewards & Recognition - Acknowledging our employees’ contributions
• Retirement Plans & Guidance - Programs to assist associates in saving for retirement
• Health & Welfare Plans - Medical, life, and disability insurance plans
  
  

Coca-Cola Bottlers’ Sales and Services, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, or basis of disability or any other federal, state, or local protected class.