What are the responsibilities and job description for the Business Process Specialist- PTP position at Coca-Cola Bottlers' Sales & Services?
Job Summary
The Business Process Specialist will support, maintain and manage initiatives across the internal PTP systems, services, processes, and applications used in the BSNA/CCBSS organizations. Ensure stakeholder needs are met across BSNA, Bottling Clients, and our suppliers. Understand and operate within existing constraints while identifying process and system improvements.
Duties and Responsibilities
Key Skills And Abilities
Travel is not expected in this job, however, employees may be asked to travel for meetings or training on occasion.
Hybrid Work Environment
CCBSS operates a hybrid working environment. This is a teleworking role that requires working at a CCBSS office location on a regular basis (or a minimum number of days per month or week) at the manager’s discretion. The number of days required at a CCBSS office location is at the manager’s discretion and is subject to change depending on business needs.
Total Rewards, Totally Rewarding
We are one family supporting the Coca-Cola bottling system in North America. Our work is indispensable to our partners and makes an impact in the communities where we operate. We are committed to workplace diversity and to rewarding exceptional performance. We expect a lot from our team — after all, it’s their exceptional work that helps CCBSS support the Coca-Cola bottling system in North America. To keep everyone motivated and energized, we offer a comprehensive benefit and rewards package.
Coca-Cola Bottlers’ Sales and Service, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
The Business Process Specialist will support, maintain and manage initiatives across the internal PTP systems, services, processes, and applications used in the BSNA/CCBSS organizations. Ensure stakeholder needs are met across BSNA, Bottling Clients, and our suppliers. Understand and operate within existing constraints while identifying process and system improvements.
Duties and Responsibilities
- Interpret stakeholders need and translate into detailed, actionable work requirements.
- Perform traditional business analyst responsibilities to bridge gap between IT and the business.
- Leverage data skills and software (Power BI, SAP, Snowflakes, etc.) to deliver quick research as well as sustainable analytics solutions (extracting, manipulating, and visualizing data)
- Serve as subject matter expert, applying knowledge of data analytics and process improvement to identify opportunities and drive change autonomously.
- Apply critical thinking to position our data and tools for success across multiple work efforts in parallel.
- Identify root causes of issues related to data or reporting, striving to understand situations in depth and in total accuracy. Carefully and creatively explain problems to non-technical audiences.
- Collaborate with team members across BSNA, Bottler clients and offshore to identify needed improvements and enhancements to existing processes within the PTP Landscape
- Create training documents and deliver training where needed.
- Support the day-to-day invoice processing activities within PTP.
- Overseeing all aspects related to the implementation stages of business process improvement initiatives.
- Performing ongoing analyses on business processes related to productivity, quality, costs, and time management to determine the ROI.
- Performs other duties as required.
Key Skills And Abilities
- Logical and fact-based approach to problem solving.
- Clear and concise communication skills in listening, written, and verbal applications.
- Excellent analytical and problem-solving skills.
- Proactive, Decisive, and action-oriented
- Proficiency with SAP’s PTP product suite of tools
- Proficient with Microsoft Office Suite or related software.
- Ability to analyze and articulate complex PTP business needs.
- Adept at data analytics, using and learning analytical tools and software.
- Influencing stakeholders and project partners to achieve results.
- 4 Year / Bachelor's Degree
- 3 to 5 years in a related data analytics role
Travel is not expected in this job, however, employees may be asked to travel for meetings or training on occasion.
Hybrid Work Environment
CCBSS operates a hybrid working environment. This is a teleworking role that requires working at a CCBSS office location on a regular basis (or a minimum number of days per month or week) at the manager’s discretion. The number of days required at a CCBSS office location is at the manager’s discretion and is subject to change depending on business needs.
Total Rewards, Totally Rewarding
We are one family supporting the Coca-Cola bottling system in North America. Our work is indispensable to our partners and makes an impact in the communities where we operate. We are committed to workplace diversity and to rewarding exceptional performance. We expect a lot from our team — after all, it’s their exceptional work that helps CCBSS support the Coca-Cola bottling system in North America. To keep everyone motivated and energized, we offer a comprehensive benefit and rewards package.
- Work-Life Integration- Vacation, floating holidays, parental leave, flexible work environment
- Competitive Base Salary- A base salary or hourly wage rate in line with market rates for the job duties and skills required
- Rewards & Recognition- Acknowledging our employees’ contributions
- Retirement Plans & Guidance- Programs to assist associates in saving for retirement
- Health & Welfare Plans- Medical, life, and disability insurance plans
Coca-Cola Bottlers’ Sales and Service, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.