What are the responsibilities and job description for the HVAC - Counter Sales position at COBURN SUPPLY COMPANY INC?
Summary |
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The Counter Sales position is responsible for increasing sales and profit by efficiently and courteously assisting walk-in, will call and telephone customers with selecting and purchasing products, while assisting the outside sales team with meeting their customer’s expectations. |
Essential Duties and Responsibilities:
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Customer Service |
Customer loyalty is maintained by providing Coburn’s exceptional level of customer service as measured by increased sales and profits, number of transactions, customer feedback and/or satisfaction ratings. |
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Inventory Control |
Customer is properly and efficiently assisted in the order process and profit is increased as a result of properly maintained inventory and proactively communicated inventory needs. |
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Knowledge Development |
Knowledge is developed and maintained in order to increase credibility with customers as measured by increased customer loyalty and sales. |
Qualifications:
Education & Experience |
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Physical Requirements |
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Must be able to lift, push or pull up to 50 lbs.; must have physical mobility and dexterity to frequently stand, bend, push, twist, kneel, climb, squat, stoop, and reach overhead. Routinely drives/operates forklifts; works with tools, and equipment. Considerable mental/visual concentration, coordinating manual dexterity with mental/visual attention. Construction and Warehouse environment with variable but moderately high noise levels. Must wear closed-toe shoes, gloves, and other protective items as required. A consistent presence at work is required. In order to operate a forklift, the operator must be a minimum age of 18 years old and successfully complete Coburn’s Forklift Operator Certification. |