Manager in Training (MIT)

Job Description – Manager In Training (MIT)

Position Summary:

This position is designed for passionate and hardworking individuals who are interested in

either beginning or building upon a career in the hospitality industry. You will begin as a front

desk/housekeeping employee, and after a 90-day training period, you will have the opportunity

to be selected to join this career advancement program. This structured program contains

assignments that will provide learning objectives and will give you the opportunity to gain

hands-on experience in the hotel industry. This position is very involved and dedicated.

Completion time will vary based on successful mastery of skills and future open position

availability.

Essential Duties and Responsibilities:

• Housekeeping Job Description

• Maintenance Job Description

• Breakfast Attendant Job Description

• Laundry Attendant Job Description

• Housekeeping Job Description

• Front Desk Job Description

• Night Audit Job Description

• Bartender Job Description

• Assistant General Manager Job Description

Competencies: To perform the job successfully, an individual should demonstrate the following.

• Adaptability –Accepts criticism and feedback. Adapts to changes in the work

environment. Changes approach or method to best fit the situation. Manages

competing demands.

• Communication – Exhibits good listening and comprehension skills. Expresses ideas

and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others

adequately informed. Selects and uses appropriate communication methods.

• Continuous Learning – Accesses own strengths and weaknesses. Pursues training

and development opportunities. Seeks Feedback to improve performance. Shares

expertise with others. Strives to continuously build knowledge and skills.

• Customer Service – Displays courtesy and sensitivity. Manages difficult or emotional

customer situations. Meets commitments. Responds promptly to customer needs.

Solicits customer feedback to improve service.

Job Title: Manager In Training (MIT

Department: Hotel Property Operations

Reports To: General Manager

FLSA Status: Non-Exempt

• Dependability - Commits to doing the best job possible. Follow instruction. Keep

commitments. Meets attendance and punctuality guidelines. Responds to requests

for service and assistance. Takes responsibility for own actions.

• Problem Solving – Identifies problems in a timely manner. Gathers and analyzes

information skillfully. Develops alternative solutions. Resolves problems in early

stages. Works well in group problem solving situations.

• Teamwork – Balances team and individual responsibilities. Contributes to building a

positive team spirit. Exhibits objectivity and openness to others’ views. Gives and

welcomes feedback. Puts success of team above own interests.

Qualifications: To perform this job successfully, an individual must be able to perform each

essential duty satisfactorily. The requirements listed below are representative of the

knowledge, skill, and/or ability required. Reasonable accommodations may be made to

enable individuals with disabilities to perform the essential functions.

Education/Experience: High school diploma or general education degree (GED); or one to

three months related experience and/or training; or equivalent combination of

education and experience.

Language Ability: Read and interpret documents such as safety rules, operating and

maintenance instructions, and procedure manuals. Write routine reports and

correspondence. Speak effectively before groups of customers or employees.

Mathematical Ability: Add and subtract two digit numbers and multiply/divide with 10's

and 100's. Perform these operations using units of American money and weight

measurement, volume and distance.

Reasoning Ability: Define problems, collect data, establish facts and draw valid conclusions.

Interpret an extensive variety of technical instructions in mathematical or diagram form

and deal with several abstract and concrete variables.

Software Skills: Working knowledge of MS Office; knowledge of hotel management

software (PMS)

Certificates and Licenses: State Alcohol Seller/Server training, if required by state (provided

when hired)

Supervisory Responsibilities: None

Work Environment: The work environment characteristics described here are

representative of those an employee encounters while performing the essential

functions of this job. Reasonable accommodations may be made to enable individuals

Job Types: Full-time, Part-time

Pay: $17.00 - $19.00 per hour

Expected hours: 16 – 40 per week

Benefits:

• Employee discount

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Work Location: In person

Salary : $17 - $19