Front Desk/Night Auditor

Now Hiring: Front Desk Customer Service Professionals

Cobblestone Hotel & Suites, Ephraim UT is looking for energetic and customer-focused individuals to join our front desk team! Shifts available include:

• Overnight Audit: 11:00 PM – 7:00 AM

You can pick up an application with the job description at the front desk. We are looking to fill this position immediately.

Night Auditor Job Description

Purpose of Position: To complete the nightly balancing and reporting duties as defined by the Company, and to provide professional and friendly service to all guests. Follow all Company policies and procedures.

Essential Functions (but not limited to):

1. Perform night audit duties, including, but not limited to, reconciling and balancing daily transactions, posting charges, and sending daily reports

2. Responsible for accurate cash control, to include keeping the cash drawer at a minimum and ensuring shift deposits balance.

3. Clean guestrooms and public space areas as needed.

4. Have legible handwriting

5. implement all company policies and procedures for safety and security:

6. Encourage the observation of quiet hours throughout the hotel.

7. Complete laundry duties as necessary.

8. Maintain a neat and clean appearance behind the front desk and in the lobby area

9. Operate TDD equipment for hearing impaired guests.

10. Perform light maintenance duties

11. Promote all marketing programs to guests

12. Record information in the clerk log book and shift reports, including pool testing results (if applicable).

13. Know and understand brand standards

14. Verify the accuracy of guest accounts and resolve any discrepancies.

15. Assist in preparing breakfast, adhering to brand standards.

16. Restock marketplace and lounge items as necessary.

17. Perform inventory checks as necessary

18. Prepare checkout folios as necessary.

19. Prepare arrivals for next day as necessary

20. Document equipment readings to ensure all equipment is performing optimally.

Mandatory Job Requirements:

· Read, write and speak English

· Proficient in Microsoft Office, including Microsoft Excel.

· Possess basic mathematic skills

· Good communication skills

· Maintain a neat, well-groomed appearance

· Willingness to work a regular nighttime shift spanning the late PM to early AM hours.

· Willingness to work nights, weekends, and holidays

· Willingness to maintain confidentiality

· Pleasant personality, people skills, accountability

· Maintains high level of quality, service, and cleanliness.

· Daily accountability for cash drawer, deposits, and guestroom sales.

· Compliance with all brand standards and standard company policies and procedures.

· Experience or Training Required

· High school education

· Previous desk experience preferred but not necessary

Job Types: Part-time

Pay: $16 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Evening shift
• Day shift
• Holidays
• Monday to Friday
• Weekends

Work Location: In person

Job Type: Part-time

Pay: From $16.00 per hour

Benefits:

• Employee discount
• Paid time off

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $16