Hotel General Manager

Join Our Team as General Manager – Lead, Inspire, Deliver Excellence

We’re on the lookout for a dynamic and experienced Hotel General Manager to lead the way in delivering outstanding results for our hotel. If you're passionate about hospitality, team development, and operational excellence, this is your opportunity to make a meaningful impact. As General Manager, you will be the driving force behind our team, operations, and guest experience—balancing strategic leadership with hands-on execution.

Responsibilities:

Leadership & Strategy

• Act as the central leader who connects all departments and ensures smooth, efficient hotel operations.
• Deliver day-to-day leadership that drives revenue, enhances the guest experience, and builds brand reputation.
• Ensure the highest standards of quality and service while maintaining compliance with brand and management company guidelines.
• This is a key leadership position with facility oversight responsibility 24/7 including nights, weekends, and holidays. The minimum anticipated work hours average approximately 40 on-site hours a week recognizing a need to also address related responsibilities such as responding to staff calls and cover shifts as needed.

Financial Management

• Analyze financial reports to drive revenue growth and maximize profitability.
• Oversee all accounting functions including accounts payable/receivable, payroll, budgets, and financial forecasting.
• Leverage technology and distribution platforms to optimize performance and market share.

Team Development

• Recruit, lead, and mentor a high-performing team focused on service excellence and professional growth.
• Set performance goals and provide coaching, recognition, and development opportunities.
• Ensure legal compliance, proper training, and the tools necessary for success.

Guest Experience

• Create and maintain a welcoming and memorable guest experience aligned with brand standards.
• Personally engage with guests to build loyalty and address feedback promptly.
• Maintain rigorous quality standards across all guest touchpoints, including housekeeping and billing accuracy.

Sales & Marketing

• Develop and execute strategic sales initiatives to grow revenue and occupancy.
• Cultivate strong community and client relationships to generate business.
• Manage reputation across online platforms and respond to guest reviews professionally.

Operations & Compliance

• Ensure safety, security, and compliance across all areas of the property.
• Maintain vendor relationships and uphold brand standards in all operational procedures.
• Lead sustainability efforts and community involvement to position the hotel as a responsible business leader.

What We’re Looking For

• Proven experience as a General Manager in hospitality or a related leadership role.
• Strong financial acumen and proficiency in hospitality systems (e.g., PMS, CRS, OTA platforms).
• Inspirational leadership style with a passion for coaching and team development.
• Excellent communication skills and a proactive, guest-first mindset.
• Ability to work flexible hours as business demands.

Why Join Us?

• Lead a dedicated and passionate team in a supportive work environment.
• Opportunity to shape the guest experience and hotel culture.
• Competitive compensation package and benefits.
• Be a key player in a company that values innovation, community, and excellence.

Job Type: Full-time
Location: Cobblestone Hotel & Suites - Cullman, Alabama

Ready to Make an Impact?
Apply now and be part of a team that takes pride in delivering outstanding hospitality and leadership every day.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

License/Certification:

• Certified Pool Operator (Preferred)
• Food Handler Certification (Preferred)

Ability to Commute:

• Cullman, AL 35055 (Required)

Ability to Relocate:

• Cullman, AL 35055: Relocate before starting work (Required)

Work Location: In person

Salary : $60,000