What are the responsibilities and job description for the Part Time Night Auditor position at Cobblestone Hotel & Suites - Alpine?
Overview
We are seeking a dedicated and detail-oriented, Reliable, Night Auditor to join our hospitality team. The Night Auditor plays a crucial role in ensuring the smooth operation of our hotel during the overnight shift. This position involves managing front desk responsibilities, performing nightly audits, and providing exceptional customer service to our guests. The ideal candidate will possess strong communication skills and a passion for hospitality.
Duties
- Conduct nightly audits of financial transactions and ensure accuracy in billing.
- Manage front desk operations, including check-ins and check-outs, during the night shift.
- Provide excellent customer service by addressing guest inquiries and resolving any issues that arise.
- Maintain accurate records of all transactions and prepare reports for management.
- Utilize hotel management software to process reservations and manage room availability.
- Ensure the security of the hotel premises during overnight hours.
- Assist guests with any special requests or needs, demonstrating a commitment to hospitality.
- Communicate effectively with other departments to ensure guest satisfaction.
Qualifications
- Previous experience in nigh audit or front desk operations is preferred.
- Strong customer service skills with a focus on guest satisfaction.
- Proficiency in phone etiquette and handling phone systems efficiently.
- Multilingual or bilingual abilities are a plus, enhancing communication with diverse guests.
- Knowledge of night audit procedures is beneficial but not required; training will be provided.
- Ability to work independently during overnight shifts while maintaining attention to detail.
- Excellent organizational skills and the ability to multitask effectively in a fast-paced environment.
- A passion for hospitality management and providing an exceptional guest experience.
- 3 Professional references required including names, addresses, and phone numbers.
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring seamless operations during the night shift.
Job Type: Part-time
Pay: $19.00 - $20.00 per hour
Benefits:
- Employee discount
Application Question(s):
- Will you be dedicated to the Cobblestone Teamwork?
Ability to Commute:
- Alpine, WY 83128 (Required)
Ability to Relocate:
- Alpine, WY 83128: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $20