What are the responsibilities and job description for the Tennis Shop Attendant position at COBBLESTONE CREEK COUNTRY CLUB CORP?
Tennis Shop Attendant
Reports to: Tennis Professional
Supervises: No supervisory duties are included in this position.
Classification:
Job Summary (Essential Functions)
Sell tennis merchandise in the Tennis Shop. Maintain the Tennis Shop and sell tennis court time.
Job Tasks/Duties
- Supplies towels, cups, and ice to members and guests.
- Records all charge tickets.
- Charges guest fees.
- Responsible for demonstrator tennis rackets loaned to members and their guests.
- Builds creative and appealing displays and rotates merchandise periodically.
- Restocks merchandise when necessary.
- Inventories and prices in-coming merchandise.
- Ensures that tennis accessories are properly inventoried and maintained.
- Contacts vendors regarding defective merchandise and warranty replacements.
- Takes and records court reservations and assists in finding cooperative partners for players.
- Updates sign-up sheets for court reservations.
- Informs members about club programs and tournaments.
- Directs members and guests to their courts.
- Promotes and sells Tennis Shop merchandise.
- Assists members and guests with Tennis Shop merchandise selections and purchases.
- Fills special orders for members.
- Responsible for generating monthly reports.
- Empties trash on each court and cleans courts.
- Maintains the Tennis Shop and keeps the storage area tidy.
- Vacuums and dusts the tennis shop daily.
- Takes towels to and from the laundry area.
- Reports any complaints, feedback, or concerns from membership to the Assistant Tennis Professional.
- Attends staff meetings.
- Completes other appropriate assignments made by the Assistant Tennis Professional.
Education and/or Experience
- High School diploma or GED equivalent required.
- Background in retail, sporting goods preferred.
- Familiarity with POS software.
Job Knowledge, Core Competencies, and Expectations
- Able to operate a point-of-sale (POS) system.
- Outstanding customer service skills.
- Enthusiastically promote the game of tennis.
Licenses and Special Requirements
Physical Demands and Work Environment
- Able to meet and perform the physical requirements and to work effectively in an environment that is typical of this position.
- Frequent lifting, bending, climbing, stooping, and pulling.
- Frequent repetitive motions.
- Continuous standing and walking.
Salary : $17 - $19