What are the responsibilities and job description for the Personal Lines Insurance Customer Service Representative (3+ Years Experience Required) position at Cobble Insurance?
Job Description
We are seeking an experienced Personal Lines Insurance Customer Service Representative (CSR) to join our team. This role requires a minimum of 3 years of direct insurance CSR experience in personal lines. The ideal candidate will be detail-oriented, customer-focused, and able to manage a book of business with professionalism and efficiency.
Why Join Us:
Competitive salary, commensurate with experience.
Opportunity for long-term career growth within a stable, independent agency.
Supportive team environment.
Benefits
Health Insurance
Dental Insurance
Mon-Fri Schedule
Life Insurance
Responsibilities
Manage customer accounts, including policy changes, renewals, billing, and claims support.
Provide professional and prompt service to existing and prospective clients.
Assist producers with policy servicing and customer communications.
Ensure compliance with carrier and agency guidelines.
Build strong client relationships to support retention and growth.
Requirements
3 years of personal lines insurance customer service experience (required).
Active Property & Casualty license (preferred).
Experience within an independent agency is a plus.
Strong knowledge of insurance carriers, coverages, and rating systems.
Excellent communication and organizational skills.
Ability to work on-site in Moore, Oklahoma.