What are the responsibilities and job description for the Center Manager, Senior position at Cobb County Government?
The Cobb County Senior Service Center Manager, Senior is responsible for overseeing the daily operations, administration, and coordination of both grant-funded and non-grant-funded programs and activities serving older adults within a senior center in Cobb County. This position supervises staff and manages a wide range of educational, recreational, wellness, cultural, nutritional, informational, and referral services designed to support the needs of active older adults and enhance their quality of life. The CCSS Center Manager, Senior ensures programs are effectively delivered, compliant with applicable funding requirements, and responsive to the interests and well-being of the older adult community, as these services aim to enhance the quality of life, promote healthy aging, and provide valuable resources.
Distinguishing Characteristics
In the role of managing senior centers, the position entails overseeing multiple staff members, ensuring the smooth operation of both programs and facilities. Specifically, the manager must direct the activities of two distinct centers: one that receives funding through grants and another that operates independently. The role demands a thorough understanding of grant management, budgeting, and compliance with funding requirements.
Moreover, in managing the nutrition unit, the position will supervise all aspects of nutrition programs, including meal planning, dietary education, and the overall nutrition staff. This involves coordinating with healthcare professionals, developing nutritious meal plans, and ensuring that all nutrition-related services meet the highest standards of care and quality.
Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all County or departmental policies, practices, and procedures necessary to function effectively in the position.
Manages, directs and evaluates assigned staff and volunteers, processing staff concerns and problems, directing work, counseling, disciplining and completing employee performance appraisals: interviews and hires new employees; recruits and interviews volunteers; and coordinates training activities.
Directs and coordinates senior services and work activities in assigned division: evaluates effectiveness of senior services; organizes and prioritizes workload; makes work assignments; monitors status of work in progress and inspects completed work; reviews work requirements with staff; troubleshoots and assists with complex or problem situations; and provides direction, advice, and technical expertise.
Oversees the management of assigned facilities: oversees human resources, finances, program and service development, technology, and the administration of programming and services; ensures facility and grounds maintenance; utilizes department software to complete assessments, case-notes, program administration, calendar creation and publication, etc.; and generates required reports.
Maintains awareness of internal and external resources and advances in assigned area: conducts needs assessments to analyze services and programs; compiles or monitors various data; and interprets data and identifies trends.
Develops, defends, and implements department budget for assigned facilities: determines budget needs and allocations; monitors expenditures and revenues to ensure compliance with approved budget; monitors granted funds allocations; coordinates with division staff members regarding division budgets; creates and plans fundraisers; and maintains related documentation.
Prepares annual work plan for assigned facilities: develops and implements long- and short-term goals and objectives; develops and implements policies and procedures; reviews and modifies policies and procedures as appropriate; and interprets and applies Federal and State program standards.
Performs public relations duties: represents assigned facilities to the community; interacts with the media and allied associations and community groups; gives speeches and makes presentations; provides information and assistance regarding programs and services; and oversees creation and distribution of in-house publications.
Performs customer service duties: makes reservations for meals, transportation, classes and programs; collects donations; receives and responds to questions, complaints, and concerns; and initiates problem resolution.
Ensures compliance with all applicable codes, laws, rules, regulations, standards, policies and procedures: attends workshops and training regarding the same; and initiates any actions necessary to correct deviations or violations.
Minimum Qualifications
Bachelor's Degree in Gerontology, Social Work or related field; supplemented by three to five years of program, facilities, and personnel management experience in social services with a focus on older adults; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Must hold a valid driver's license.
Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
Sensory Requirements
Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors
Essential functions are regularly performed without exposure to adverse environmental conditions.
EEO Statement
Cobb County Government is proud to be an equal opportunity employer. We encourage applications from all qualified individuals, regardless of race, color, national origin, sex, religion, age, disability, or any other legally protected status.