What are the responsibilities and job description for the SI, Territory Sales Representative position at cobaltservicepartners?
For over 30 years, System Integrations has had a mission to provide innovative technology services by upholding the best in customer service and accountability for our commitments. We are seeking a driven Account Manager to grow our business, with a focus on Birmingham, AL, Memphis, TN, and surrounding areas. This is a high-impact role primed with immediate opportunity.
The Account Manager will inherit an active pipeline and collaborate closely with a seasoned technical field team to deliver integrated security solutions that solve real customer pain points. We’re looking for someone with 5–7 years of outside sales experience—ideally in commercial security, access control, construction, or building materials—who thrives on autonomy, builds lasting relationships, and brings a problem-solving mindset to every conversation.
This is a chance to shape a growing region, deepen client partnerships, and become the go-to expert for System Integrations in East Tennessee. If you’re ready to make a difference and grow with a company that values initiative, creativity, and family-like culture, we want to hear from you.
What You’ll Do:
Account Management & Strategic Customer Support
- Serve as a trusted advisor to clients – understanding their business goals, risk profiles, and long-term technology roadmap.
- Coordinate with operations and project managers to ensure seamless handoffs and customer satisfaction.
- Manage day-to-day customer needs, including SSA renewals, quoting, and issue resolution.
- Conduct Quarterly Business Reviews (QBRs) and advise clients as needed on upgrades, compliance, or service improvements.
- Manage pipeline; keep CRM data clean and up-to-date to ensure accurate forecasting and follow-through.
Sales Execution & Business Development
- Drive revenue by identifying and closing new business across target verticals.
- Conduct outbound sales activities, network, and generate referrals to build a robust pipeline.
- Maintain and grow assigned accounts, ensuring renewals, upsells, and customer satisfaction.
- Build and manage a pipeline of 10–20 active opportunities monthly in CRM.
- Prioritize qualified leads with urgency and guide clients through a solution-driven sales process.
Who You Are:
Core Character Traits
- Process-Oriented: You bring structure, organization, and clarity to complex opportunities.
- Collaboration: You communicate well across teams and enjoy solving problems together.
- Adaptability: You stay calm in fast-changing situations and adjust quickly when priorities shift.
- Hunter Mindset: You’re energized by outreach and driven to uncover new opportunities.
Technical and General Business Requirements
- 5 years of B2B sales experience, preferably in security integration, construction, building materials, or facilities services.
- Ability to understand project needs from the perspective of contractors, facility managers, and architects and recommend tailored security and access control solutions that align with long-term infrastructure goals.
- Proven ability to scope jobs and close consultative deals.
- Excellent communication skills across multiple stakeholder levels.
- Proficiency in CRM platforms.
- Bonus if familiar with government procurement, bid portals, or E-rate.