What are the responsibilities and job description for the HVAC Operations Manager position at Cobalt Search?
Want to lead one of North Carolina’s most respected HVAC teams?
Our client is a trusted home services business with over 70 years of success, a 4.8 star reputation, and a culture built on five core values: integrity first, commit to growth, positive mindset, lead with respect, and exceed expectations.
We’re seeking a HVAC Operations Manager to lead both the Installation and Service divisions — overseeing a team of more than 60 people, including managers and field technicians across the Fayetteville and Raleigh regions. This is a hands-on leadership role, spending around 50% of your time in the field, ensuring excellence, efficiency, and customer satisfaction.
What’s in it for you
- Base $140k-$170k base salary with performance incentives
- Company vehicle (home-garaged)
- Full benefits: medical, dental, vision, life, and 401(k) match
- Supportive, values-driven culture with strong internal leadership development
- The opportunity to lead a large, capable team and make a measurable impact
You’ll be responsible for
- Ensuring installations and services are completed to standard and on schedule
- Coaching and developing managers to build accountable, high-performing teams
- Driving service quality, customer satisfaction, and conversion performance
- Using ServiceTitan data to monitor KPIs and improve efficiency
You’ll need
- Proven leadership experience in HVAC installation and service operations
- Strong communication, accountability, and team-building skills
- A data-driven approach and commitment to operational excellence
- A passion for developing people and delivering a 5-star customer experience
This role is based in Fayetteville/Raleigh, NC.
Our client is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. All applications will be reviewed by a real person and responded to.
Salary : $140,000 - $170,000