HVAC Operations Manager

Want to lead one of North Carolina’s most respected HVAC teams?

Our client is a trusted home services business with over 70 years of success, a 4.8 star reputation, and a culture built on five core values: integrity first, commit to growth, positive mindset, lead with respect, and exceed expectations.

We’re seeking a HVAC Operations Manager to lead both the Installation and Service divisions — overseeing a team of more than 60 people, including managers and field technicians across the Fayetteville and Raleigh regions. This is a hands-on leadership role, spending around 50% of your time in the field, ensuring excellence, efficiency, and customer satisfaction.

What’s in it for you

• Base $140k-$170k base salary with performance incentives
• Company vehicle (home-garaged)
• Full benefits: medical, dental, vision, life, and 401(k) match
• Supportive, values-driven culture with strong internal leadership development
• The opportunity to lead a large, capable team and make a measurable impact

You’ll be responsible for

• Ensuring installations and services are completed to standard and on schedule
• Coaching and developing managers to build accountable, high-performing teams
• Driving service quality, customer satisfaction, and conversion performance
• Using ServiceTitan data to monitor KPIs and improve efficiency

You’ll need

• Proven leadership experience in HVAC installation and service operations
• Strong communication, accountability, and team-building skills
• A data-driven approach and commitment to operational excellence
• A passion for developing people and delivering a 5-star customer experience

This role is based in Fayetteville/Raleigh, NC.

Our client is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. All applications will be reviewed by a real person and responded to.