What are the responsibilities and job description for the Dental Treatment Coordinator position at Cobalt Dental Care?
Join our growing, technology-driven dental practice as a Dental Patient Treatment Coordinator. We are seeking an experienced dental professional who is confident presenting treatment, discussing financial options, coordinating insurance benefits, and helping patients move forward with recommended dental care.
Key Responsibilities
- Present dental treatment plans and clearly explain recommended care and next steps
- Review treatment costs, insurance estimates, patient portions, and payment options
- Help patients move forward with treatment by collecting deposits and scheduling appointments
- Follow up consistently on outstanding and unscheduled dental treatment plans
- Re-engage patients who have delayed treatment and help address financial or scheduling concerns
- Verify dental insurance benefits and prepare accurate treatment estimates
- Track treatment plans and maintain an organized follow-up system
- Assist with patient balances, payment arrangements, and collections
- Coordinate appointments to maintain a productive doctor schedule
- Maintain accurate treatment, financial, insurance, and communication notes in Dentrix
- Work closely with the dentist and clinical team to move patients from diagnosis to scheduled treatment
- Provide a professional, supportive, and positive patient experience throughout the treatment process
Qualifications
- Previous dental office experience required
- Dentrix experience required
- Must be comfortable independently navigating Dentrix for scheduling, treatment plans, patient accounts, insurance information, and documentation
- Dental treatment coordination and financial experience strongly preferred
- Confident discussing treatment costs, collecting payments, and requesting deposits
- Comfortable presenting and coordinating comprehensive and higher-value dental treatment plans
- Strong phone and interpersonal communication skills
- Organized, dependable, and persistent with excellent follow-through
- Able to work independently and take ownership of outstanding treatment plans
- Comfortable learning and utilizing new dental technology and systems
Who We're Looking For
We are looking for someone who understands that dental treatment coordination goes beyond handing a patient an estimate. This person should be confident answering treatment and financial questions, reviewing insurance estimates, discussing payment options, following up consistently, collecting the appropriate down payment, and getting patients scheduled for recommended care.
The ideal candidate is confident, personable, organized, and proactive, with the ability to build trust with patients while helping them understand and move forward with the dental care their doctor recommends.
Prior dental office and Dentrix experience are required for this position.
Pay: $19.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Life insurance
- Paid time off
- Parental leave
- Tuition reimbursement
Work Location: In person
Salary : $19 - $23