Universal Banker

As our Universal Banker, you will advise our members on how to achieve their financial goals. Every day you will answer member questions, recommend and open Credit Union products and services and make credit decisions on lending for your members. To thrive in this role you must be driven to meet established goals by building long term relationships with your members. 

Education and/or Experience Requirements

• High School diploma or GED required.
• 2 years of prior experience in a financial institution is required.
• 2 years of cash handling, sales and customer service experience is required.
• Ability to interview members to determine financial service, lending, business needs.
• Ability to work effectively in a fast-paced, team-oriented environment while managing multiple priorities and interruptions. Self-starter, motivated to be a part of the sales and services team; as well as being able to work independently.
• Ability to handle problem solving, accuracy and attention to detail.
• Strong motivation to provide quality customer service to members and the public.
• Professionalism in attitude and member/team relations.

Cobalt Credit Union, based in Papillion, Nebraska, employs over 250 team members throughout our twenty locations. Cobalt Credit Union was established in 1946 to serve the military and we now offer our services to all community members within the counties that we serve. As a not-for-profit company, our mission is to be our members' trusted financial partner providing tailored solutions to support them throughout their life events. As an organization we believe in developing our employees through ongoing training and individualized coaching. We are a family oriented culture who cares about our employees and we pride ourselves on offering our employees growth opportunities within the organization. 

You’re the first person our members see when they need exceptional customer service and you create a lasting impression of the organization. You will represent the credit union as you communicate with our members, your teammates and the communities we serve. It’s important that you use sound judgement when making decisions and you must lead by example when working with other employees. 

Equal Opportunity Employer/Vet/Disabled

Keywords: Banking, Teller, banker, customer service, call center, representative, support, team member, bilingual, financial, bank, flexibility, benefits.