Major Account Manager

About Us

Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC.

The next step in your career starts here…

• Enjoy an attractive salary, quarterly bonuses, fully maintained company vehicle, and a wide range of benefits including career development pathways, wellbeing programs, novated leasing, and paid parental leave.
• Take ownership of a major WA customer network across construction, mining, and government sectors. Build lasting partnerships and lead strategic account growth with the support of local teams.
• Work closely with the Sales Manager – Markets while shaping your own success. Use your expertise in tenders, negotiations, and solution-selling in a role that offers both responsibility and flexibility, including ad hoc travel to key customer sites.

Based in Belmont and reporting directly to the Sales Manager – Markets, this pivotal role is about more than account management. You'll take full strategic ownership of a major customer portfolio spanning construction, mining, and government sectors across Western Australia.

Your mission? To lead the growth, retention, and development of key relationships positioning Coates as a trusted partner, not just a supplier

• Own the customer relationship: Act as the senior point of contact for key accounts, supported by a strong local team. You'll drive long-term strategic engagement across all levels of the customer organisation.
• Be the face of Coates: Proactively embed yourself within customer businesses to understand their challenges and align Coates' solutions to support their operational success.
• Think strategically: Develop and execute account growth plans and customer engagement strategies, working closely with internal teams to deliver innovative, value-adding solutions.
• Drive growth: Identify and act on new project opportunities within existing accounts while also creating pathways to engage new customers across the WA market.
• Stay connected: Travel across the state as required to visit sites, strengthen relationships, and ensure visibility across all levels of your customer network.

What you'll get in return

We provide our team with a wide range of perks and benefits, including:

• Development and career progression pathways
• Access to our employee discounts, benefits and wellbeing program
• Purchased additional leave program
• Novated leasing and salary sacrifice
• 12 weeks Paid Parental Leave in addition to government parental leave scheme
• Volunteering opportunities through the Coates Foundation

What you'll bring to the role

• Experience selling services into construction, manufacturing, government or related industries
• Be a self-starter who thinks strategically to drive results in a performance-driven environment
• Have proven negotiation and influencing skills
• Tendering and contract management experience
• Ability to interpret and analyse data to formulate strategic plans
• Demonstrate appreciation for the importance of good stakeholder relationship

Looking for more reasons to join Coates?

At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.

We're proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs.

But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all.

Visit to learn more about our values and opportunities.

Unlock your next career opportunity – apply today

Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.

Coates. Equipped for you.