What are the responsibilities and job description for the Property Care Specialist position at Coastal Vibe Vacations?
COMPANY OVERVIEW:
Coastal Vibe Vacations is a growing property management company that was established in 2015 and manages 160 condos on Okaloosa Island. Our passion is to serve and bring our owners outstanding service and our guests an unforgettable experience. We are a purpose-driven company and our core value is to bring people together to create lasting memories, with a personal touch from our family to yours.
Coastal Vibe Vacations -
BE the VIBE:
Balance - Family 1st while striving for excellence in our work.
Empathy - Put yourself in their Flip Flops.
the
Value Teamwork - Approach problems with a "we over me" mentality.
Initiative - Be proactive and take ownership. “See something, do something”.
Be Passionate - Care about your work and take pride in what you do.
Embrace Growth and Change.
About the role: The success of our guest experience during peak season is in part based on the strength of our seasonal inspection team and the leadership provided by this role to our team members. This role will assist the General Manager (GM) in hiring and training seasonal staff members to achieve & maintain our Coastal Vibe standards. Engaging with our repeat guests on a regular basis is an important part of our Coastal Vibe brand and is a vital function of our guest experience role.
Responsibilities:
- Covers portfolio-wide Property Care & Guest Care shifts (all properties)
- Supports Houseware Inventory process
- Seasonal Inspection Team Lead for a select resort
- Assists in training seasonal staff members in our inspection standards
- Helps support housekeeping teams
- Reports housekeeping related needs/concerns to GM
- Reports decor needs to Property Care Manager
- Reports maintenance issues (by creating tickets)
- Monitors and manages tickets for units
- Helps address minor reclean issues
- Helps meet and escort vendors or accept deliveries
- Helps with Lost & Found Items
- Supports repeat guest engagement goals
- Helps to handle customer service related issues
Requirements:
- 40 hours per weeks (minimum)
- Rotating on-site Sunday coverage
- 10 of 14 Sundays from Mid-May to Mid-Aug
- Every other Sunday in March, April, Early May, Late Aug, Sept, & Oct
- Onsite Expectations:
- In-Season - Minimum of 5 days on-site per week (40 hours)
- Friday: 9am - 5pm
- Saturday: 8am - 6pm (can be released early if quiet)
- Off-Season - Minimum of 5 days on-site per week
- Monthly schedule set by the 15th of the prior month.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Work Location: In person
Salary : $20 - $22