What are the responsibilities and job description for the Customer Support Agent position at Coastal Vascular & Vein Center?
The Role
You will be responsible for :
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- You have at least 1 year experience within a Customer Service role, ideally within the Hospital / Health Care / Healthtech industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong team player who can manage multiple stakeholders
- You are highly goal driven and work well in fast paced environments
- You are a strong networker & relationship builder
- Flexible working options
- Opportunity to make a positive impact
- Leadership Role
Salary : $45,000 - $70,000