Insurance Verification Specialist

Join Our People-First Healthcare Team – On-Site Opportunity!

Are you looking for a career where your skills are valued, your work makes a real impact, and your contributions are truly appreciated? Our close-knit healthcare team is growing, and we’re looking for an Insurance Verification Specialist to thrive in a fast-paced, collaborative, and supportive environment—fully on-site.

This is more than an insurance specialist role—it’s a chance to be a key part of a team that delivers exceptional patient experiences while keeping operations running smoothly. If you’re detail-oriented, organized, and enjoy problem-solving in a dynamic setting, you’ll feel right at home here.

What You’ll Love About This Role:

• Be at the heart of patient experience, helping patients navigate their insurance with clarity and care
• Collaborate closely with an engaged, people-first team that values your ideas and expertise
• Work in a fully paperless, modern workflow environment that emphasizes efficiency without losing the human touch
• Take ownership of meaningful projects and see the tangible results of your work every day
• Opportunities for professional growth and skill development within a supportive workplace

Education, Training, Experience:

1. High school graduate required, business school or specialized training preferred.
2. One to two years experience as an insurance verifier in an ASC, hospital or physician’s office; specialty of ophthalmology preferred.
3. Computer proficient.

Responsibilities:

1. Maintain direct contact, as required to perform the job description noted, with physician office staff, insurance companies and patients.

2. Determine and verify the primary, secondary commercial insurance, as well as Medicare / Medicaid insurance for all patient accounts.

3. Verify all Workers Compensation patients with the adjusters on file, to confirm as approved, as well as determine if there is secondary insurance in place.

4. Utilize multiple databases, insurance websites and telephone contacts to obtain and verify patient demographics, health benefits, insurance benefits.

5. Determine patient responsibility based on insurance contract and patient’s policy limitations and prepare the patient estimate form and the CC authorization form for signature on the DOS.

6. Confirm that all patient demographics, insurance data and financial information are entered correctly into the computer, while maintaining confidentiality for all patients served; Resolve any discrepancies found, as needed; confirm for accuracy and completeness.

7. Ensure all patient accounts are accurate and ready for billing and collections.

8. Educate patients to inform them of their benefits information, answering courteously, appropriately and promptly, all questions from patients regarding insurance benefits and patient responsibility.

9. Respond to all internal and external phone calls regarding patient’s insurance verification inquiries.

10. Assist the Billing Clerk with A/R follow up, as applicable and as time permits.

Why You’ll Thrive With Us:

• Competitive pay: $19–$24/hour
• Full benefits package, including health, dental, vision, life and disability insurance, 401(k), and paid time off
• Monday–Friday (7:00 AM – 5:00 PM) with no nights or weekends (flexible based on staff schedule)
• Fun, supportive, and professional workplace culture where teamwork and respect come first

This is an in-person role – no remote work available.

If you want to be part of a team where your work matters, your voice is heard, and every day is an opportunity to grow, apply today!

Job Type: Full-time

Pay: $19.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Insurance verification: 1 year (Preferred)
• Medical billing: 1 year (Preferred)

Work Location: In person

Salary : $19 - $24