Mortgage Loan Processor/Closer

This position completes loan closing and compiles and types closing documents. 

Essential Position Responsibilities:

• Residential Mortgage Loan closing responsibilities:
  • Prepares closing documents.
  • Reviews and ensures all documentation is compliant with federal, state and program regulations. 
  • Ensures prompt delivery of all closing documentation and conditions to settlement agent in order to meet closing and funding delivery dates.
  • Updates and reconciles loan origination system as loans fund with final loan data.
  • Communicates with all interested parties concerning questions, procedures, necessary information, form completion and problem resolutions.
     
• Residential Mortgage Loan Processing responsibilities:
  • Initial file review and submission
  • Condition Management and submission
  • Transition to closing
  • Service and vendor orders as applicable
  • Manage pipeline to prioritize loans and keep all parties informed. Utilize loan notes in loan origination system and update all loans at least every three days.
     
• Private Banking Specialty Banking Responsibilities
  • Provide Administrative support to Private Bank Team
  • Assist with condition and documentation gathering 
  • Assist with client communication 
     
• Complete on-going training to develop further knowledge of the industry and changes that affect department. Must be willing to cross-train.
• Maintain standards of professionalism, customer service, teamwork, attendance and punctuality. 
• Maintain customer satisfaction and confidence by representing the bank in a positive manner, maintaining confidentiality, answering various questions and conducting business in a professional manner.
• Complete all mandatory training sessions as required by management.
• Comply with bank procedures and follow regulatory, operational and security guidelines.
• Follow all other instructions and perform other job-related duties, at the discretion of the Supervisor.

Critical Success Factors:

• Self-Motivated and Team Player
• Responsiveness
• High Attention to Detail
• Organizational Skills
• Strong Ethics
• Strong analytical and problem-solving skills
• Excellent Written and Oral Communication Skills

Preferred Education/Experience/Software:
Two or four-year degree preferred, high school or equivalent degree required.  A minimum of five years of residential mortgage processing experience required.  Previous bank loan processing experience preferred.  Completes diverse deadline driven tasks.  Works with highly sensitive and confidential information.  May act as a resource to other internal staff.  Knowledgeable in a wide range of Microsoft Office software applications.  Proficient with applicable bank and mortgage platforms.

Training:

Responsible for the timely completion of all required compliance training such has BSA, Information Security, and other job specific training as assigned.

BSA Compliance:

Complies as required with relevant Bank policies and procedures related to BSA, including capture of required CIP data and informing management and compliance staff of potential suspicious activities.

Additional Requirements: 

The responsibility to acquire and maintain the required knowledge of State and Federal Banking regulations and policies. 

Work Environment/Physical Demands:

Professional office environment. While performing the duties of this position, the team member is regularly required to operate standard office equipment.  The team member is frequently required to communicate and perceive.   The position is primarily stationary and not substantially exposed to adverse environmental conditions and requires sedentary work such as exerting up to 10 pounds of force 5% of the time and a negligible amount of force approximately 95% of the time.