What are the responsibilities and job description for the Transitions Coordinator position at Coastal Ridge Real Estate?
What You’ll Do:
As a Transitions Coordinator, you’ll assist in coordinating the transition of new properties into the organization. This will include managing the collaboration and communication with internal departments and external stakeholders to ensure the site is properly setup for success. This individual will be an expert in maintaining in-depth knowledge of Coastal Ridge systems and programs that are performed at the site level. You’ll also serve as a leader in our organization, championing the Coastal culture and ensuring associates have the tools, resources, and direction to be engaged and successful.
Where You’ll Work:
In this role, you will have the opportunity to immerse yourself in a variety of assets that are transitioning into the Coastal Ridge portfolio across the United States, on a rolling basis. We anticipate this role to be roughly 50% traveling to various sites across the country. The remaining 50% of the time, this role will be based from our downtown Columbus, OH headquarters.
What You’ll Own:
Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 800 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.
What You’ll Get:
As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates. To learn more about our company benefits, click here.
As a Transitions Coordinator, you’ll assist in coordinating the transition of new properties into the organization. This will include managing the collaboration and communication with internal departments and external stakeholders to ensure the site is properly setup for success. This individual will be an expert in maintaining in-depth knowledge of Coastal Ridge systems and programs that are performed at the site level. You’ll also serve as a leader in our organization, championing the Coastal culture and ensuring associates have the tools, resources, and direction to be engaged and successful.
Where You’ll Work:
In this role, you will have the opportunity to immerse yourself in a variety of assets that are transitioning into the Coastal Ridge portfolio across the United States, on a rolling basis. We anticipate this role to be roughly 50% traveling to various sites across the country. The remaining 50% of the time, this role will be based from our downtown Columbus, OH headquarters.
What You’ll Own:
- Coordinate property due diligence by leading lease file audits, unit inspections, and on-site management interviews.
- Assist with property transitions both on-site and remotely.
- Communicate directly with departments to ensure timely completion of deliverables outlined in the transition checklist.
- Serve as a point of contact for third-party clients, outgoing management and transaction brokers throughout the management transition process.
- Analyze property performance and identify potential opportunities to optimize revenue and expense management.
- Collaborate with the Operations team on property performance, including but not limited to; leasing, facilities, financials, contract services, marketing, recruiting interviews, and information technology.
- Manage utility transfers, licenses/permits, and national vendor accounts, for each transition.
- Create, organize, and maintain the internal data room for current and future property transitions.
- Host internal and external meetings throughout the transition process with a prepared agenda.
- Setup and conduct market surveys for new acquisition properties, third-party management transitions, and prospective market opportunities.
- As needed, provide on-site operations support across the portfolio in various roles including but not limited to Property Manager, Assistant Property Manager and Leasing support.
- Any other duties and responsibilities assigned by your direct supervisor.
- Other duties and projects as directed and assigned.
- 50% travel across the United States
- High school degree or equivalent required, bachelor’s degree in Property Management, Business or related field preferred.
- 3 – 7 years’ progressive experience in a multifamily property management role, ideally with at least 1 years prior on-site Property Manager experience.
- Experience with Entrata or similar software systems preferred.
- Demonstrated proficiency with Microsoft Word, Excel, and database management programs in order to interpret and complete required reports.
- A masterful executor. You get things done. You fervently plan backwards to meet timelines, achieve big goals, and manage complex projects in a fast-paced environment with many moving pieces and stakeholders and ensure goals reach or surpass the finish line.
- A courageous problem solver. You keep it cool when things get crazy, approach problems with viable solutions, and know when you need to roll up your sleeves to support the team.
- Customer service driven. You approach residents, prospects, and vendors with a positive, friendly attitude and take pride in providing top-notch service by building long-term relationships and going above and beyond customer expectations. You take responsibility for and quickly rectify mistakes and respond to complaints in a timely and empathetic manner.
- A people leader. Let’s be real – managing people is hard. Ideally, you’ve coached, directly managed, and demonstrably moved the effectiveness of other adults before taking this job. You build relationships across lines of difference, inspire, and motivate others to buy into your vision, navigate challenging conversations with finesse, make tough calls, invest in the development of your team, communicate effectively in all formats, give and receive feedback fluidly, and model/hold a high bar of excellence.
- Financially focused. You use a data-driven approach to make decisions that positively impact the property’s financials. You find creative ways to move the needle and are focused on driving results that ultimately influence the bottom line.
Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 800 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.
What You’ll Get:
As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates. To learn more about our company benefits, click here.