What are the responsibilities and job description for the Practice Manager position at Coastal Management Solutions?
Business/Practice Manager
Morganton, North Carolina
Full-Time | On-Site
Coastal Management Solutions (CMS) is seeking a motivated and detail-oriented Practice Manager to support a growing wealth management practice in Morganton, North Carolina. This full-time, on-site position plays a critical role in supporting financial advisors, managing day-to-day operations, facilitating client onboarding, and delivering an exceptional client experience.
Position Overview
The Practice Manager serves as a key operational partner within a close-knit wealth management office. Working directly alongside a small team of financial advisors, this individual will oversee account administration, client service processes, and day-to-day operations while helping ensure a seamless experience for both clients and advisors. This role is ideal for someone who enjoys taking ownership, building strong client relationships, and making a meaningful impact within a collaborative, small-team environment.
Responsibilities
- Manage operational workflows for brokerage and advisory accounts
- Support new client onboarding, including account opening documentation and account establishment
- Process account paperwork, asset transfers, and money movement requests accurately and efficiently
- Identify and resolve NIGO (Not In Good Order) items in a timely manner
- Maintain accurate client records and perform detailed data entry
- Serve as a primary point of contact for client service and operational inquiries
- Build and maintain strong relationships with clients, advisors, and internal business partners
- Coordinate with internal operations teams to ensure efficient service delivery
- Ensure compliance with firm policies, procedures, and industry regulations
- Assist with practice management initiatives and process improvements
- Monitor industry trends, operational updates, and regulatory changes
- Take ownership of operational processes and proactively identify opportunities for increased efficiency
Qualifications
- Bachelor's degree in Finance, Business Administration, or a related field preferred
- Previous experience in financial services, wealth management, banking, broker/dealer operations, or an RIA environment preferred
- Familiarity with account opening procedures, account maintenance, asset transfers, and money movement processes
- Strong attention to detail and commitment to accuracy
- Excellent organizational, time management, and problem-solving skills
- Strong written and verbal communication abilities
- Ability to work independently while contributing to a collaborative team environment
- Professional, client-focused demeanor with strong relationship-building skills
- Interest in obtaining FINRA licensing, including the Series 7, is a plus
Benefits
- Competitive compensation
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Paid time off and company holidays
- Professional development and licensing support
- Collaborative and team-oriented work environment
- Long-term career growth opportunities within the financial services industry
Coastal Management Solutions, Inc. is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.