What are the responsibilities and job description for the Sales Support Associate position at Coastal Louisiana Insurance?
Company Description
Coastal Louisiana Insurance is a 21st-century insurance agency that combines a strong internet presence with personalized local service. Based in Baton Rouge, LA, the company specializes in serving a wide range of clients, from individuals seeking auto or homeowners policies to contractors requiring liability or comprehensive workers' compensation coverage. At Coastal Louisiana Insurance, our mission is to provide individualized support, helping clients protect what matters most. We are dedicated to delivering excellent service and tailored insurance solutions to meet diverse client needs.
Role Description
This is a full-time, on-site role based in Baton Rouge, LA, for a Customer Service Sales Associate at Coastal Louisiana Insurance. The Associate will be responsible for identifying customer needs, servicing existing accounts, and working to provide tailored solutions to clients. The role includes building and maintaining client relationships, conducting consultations, and maintaining communication with clients throughout their time working with us. Additional responsibilities include maintaining accurate records of customer interactions and working within a collaborative team environment to achieve sales targets and ensure client satisfaction.
Qualifications
Coastal Louisiana Insurance is a 21st-century insurance agency that combines a strong internet presence with personalized local service. Based in Baton Rouge, LA, the company specializes in serving a wide range of clients, from individuals seeking auto or homeowners policies to contractors requiring liability or comprehensive workers' compensation coverage. At Coastal Louisiana Insurance, our mission is to provide individualized support, helping clients protect what matters most. We are dedicated to delivering excellent service and tailored insurance solutions to meet diverse client needs.
Role Description
This is a full-time, on-site role based in Baton Rouge, LA, for a Customer Service Sales Associate at Coastal Louisiana Insurance. The Associate will be responsible for identifying customer needs, servicing existing accounts, and working to provide tailored solutions to clients. The role includes building and maintaining client relationships, conducting consultations, and maintaining communication with clients throughout their time working with us. Additional responsibilities include maintaining accurate records of customer interactions and working within a collaborative team environment to achieve sales targets and ensure client satisfaction.
Qualifications
- Strong communication and interpersonal skills for building relationships and assisting clients effectively
- Basic sales skills to identify client needs and work with producers to close insurance deals
- Customer service abilities, with attention to detail and a client-focused approach
- Organizational and time management skills to handle multiple tasks and meet targets
- Basic computer skills and the ability to utilize online tools and systems
- Previous insurance industry experience or a willingness to learn is advantageous
- Louisiana insurance license (or commitment to obtain licensing upon hiring)