Guest Safety Ambassador

Guest Safety Ambassador

Coastal International Security, Inc.
"Protecting with Integrity, Serving with Purpose."
Location: In Person
Job Types: Full-time
Pay: $16.00 per hour

Coastal International Security, Inc. — Protecting with Integrity, Serving with Purpose.
We believe safety starts with presence and is upheld through professionalism, integrity, and service. Our officers provide more than protection—they bring a hospitable presence grounded in trust, respect, and reliability, delivering memorable experiences for every guest and client.

We’re looking for dependable, professional individuals to join our team as Guest Safety Ambassadors at a high-end luxury hotel. In this role, you’ll combine traditional security duties with outstanding customer service and hospitality to help ensure the safety, comfort, and satisfaction of every guest and staff member. If you take pride in your work, show up with purpose, and enjoy creating a welcoming and secure environment, we want to hear from you.

Note: A minimum of one professional reference is required.

Primary Responsibilities (duties may vary by account):

• Greet guests, employees, and visitors warmly and confidently to create a welcoming environment
• Monitor surveillance systems to ensure site safety
• Conduct regular patrols and report any unusual or suspicious activity
• Control access points and verify visitor credentials professionally
• Respond promptly to emergencies, alarms, or incidents with composure
• Enforce safety protocols and site-specific policies
• Provide assistance and excellent customer service to guests and staff
• Maintain thorough and accurate documentation of daily activity and incidents
• Collaborate with local law enforcement or emergency responders when necessary

Skills & Qualifications:

• High school diploma or equivalent
• Valid Florida Security License (Guard Card)
• Previous experience in night auditing, security, customer service, hospitality, military, or law enforcement is preferred
• Strong interpersonal skills with a professional, approachable demeanor
• Demonstrated ability to be personable and deliver impeccable customer service with confidence, energy, and a positive attitude

Someone who prides themselves on integrity, punctuality, and a strong work ethic

• Maintains a professional and polished appearance appropriate for a guest-facing environment
• Eager to ask questions, learn, and continuously improve
• Ability to stay calm and professional in high-pressure or emergency situations
• Familiarity with security equipment, surveillance systems, and access control
• Knowledge of CPR, first aid, or de-escalation techniques
• Must be detail-oriented with excellent communication skills
• Must be able to obtain and maintain required security clearances
• At least one professional reference is required

Schedule:

• Full-time and part-time positions available
• 8-hour shifts
• Night shifts & Overnight shifts
• Weekend availability is required
• Must have open availability for full-time scheduling needs

Apply today – positions available immediately!
Join a team that values professionalism, integrity, and hospitality in every interaction.

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Application Question(s):

• Can you provide at least one professional reference?
• Do you have experience in hospitality?
• What does hospitality mean to you?
• Do you take pride in your professional experience?
• Are you comfortable talking to people in a guest facing hospitality role?
• Do you pride yourself on reliability and integrity? If so, how?
• Have you worked in a hotel setting before?
• What would others say is your best trait?
• Is your resume current?
• This is for an overnight role Tuesday-Saturday 11:00PM-7:00AM does this align with your schedule?

Work Location: In person

Salary : $16