Tailored Care Management Administrative Assistant

JOB ANNOUNCEMENT

JOB TITLE: Tailored Care Management Administrative Assistant

SCHEDULE: FULL TIME

The Tailored Care Management (TCM} Administrative Assistant is an integral part of Coastal Horizons Center's team approach to integrated care for behavioral health and medical care. This role provides administrative support to the Coastal Horizons Center Care Management team. The TCM Administrative Assistant will support non-clinical program activities including but not limited to those related to those related to billing, coordination of clinical documentation between providers, and distribution of patient education. The Administrative Assistant will work closely with the Care Management Supervisors, Care Managers, and Extenders to ensure all service deliverables are met in a timely manner.

Required Educational/Experiential Qualifications

• High school diploma or equivalent
• Preferred: Minimum one year experience in healthcare setting
  
  

Skills And Knowledge Required

• Knowledge and experience working in patient or clinical data systems
• Excellent communication skills - oral and written
• Organizational and time management skills
• Sensitivity to diversity of cultures, language barriers, health literacy and educational level
• Knowledge of medical terminology
• Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives
• Able to shift strategy or approach in response to the demands of a situation
  
  

Position Hightlights

• Assist with completing reports and activities to complete Tailored Care Management billing
• Assist with mailing educational materials, consent forms, unable to reach and opt out letters or other documents to the member as necessary
• Coordinate delivery and receipt of clinical documentation (discharge paperwork, care plans, comprehensive assessment, etc.) between providers
• Upload required documentation to client's electronic health record
• Collaboration with fellow TCM staff and other members of the client's care team
• Access multiple EHRs to obtain documentation
• Access to Hospital/Data or Electronic Medical Record system will be required, as necessary
• Abide by department guidelines, company policies, and HIPAA regulations
• Perform other duties that assist in keeping the operations organized and functional
• General administrative duties including but not limited to copying, collating, ordering supplies, reserving meeting space, resolving maintenance issues, covering other administrative assistants when needed and organizing the office.
• Attending Coastal Horizons Center meetings, local and regional training, tabling events or other events as required
• SALARY & BENEFITS:
• Competitive salary based on experience
• Comprehensive medical, dental, and vision insurance
• Educational loan repayment programs & Career growth
• Retirement savings plan/401K
• Paid time off programs, rollover hours, 14 paid holidays
• Employee engagement activities, resource groups, and diversity events
  
  

How To Apply

Interested candidates should submit their resume and cover letter through our Careers Page. If you require an accommodation during the application process, please contact us at jobs@coastalhorizons.org.

We look forward to reviewing your application!

EEO STATEMENT

Coastal Horizons is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.