What are the responsibilities and job description for the Front Office Dental Office - Full Time position at Coastal Family Dentistry?
Front Desk / Treatment Plan Coordinator
Coastal Family Dentistry
Mount Pleasant, SC
Coastal Family Dentistry is growing, and we’re looking for a friendly, organized, and motivated Front Desk/Treatment Plan Coordinator to join our family run team (not corporate)! If you enjoy building relationships with patients, staying organized, and working in a fast-paced dental office, we’d love to meet you.
We have an established patient base, a supportive team, and a positive work environment where everyone works together to provide exceptional patient care. We’re looking for someone who is dependable, detail-oriented, and passionate about creating an outstanding patient experience from check-in to check-out.
Responsibilities
- Welcome patients and provide exceptional customer service
- Check patients in and out efficiently
- Answer incoming phone calls and assist patients with scheduling
- Schedule new and existing patients while optimizing the provider schedule
- Verify dental insurance benefits and eligibility prior to appointments
- Present treatment plans and review financial arrangements as needed
- Collect patient payments and maintain accurate records
- Coordinate with the clinical team to ensure a smooth patient flow
- Assist with administrative tasks to keep the office running efficiently
Qualifications
- Minimum 1 year of dental office experience required
- Experience with Eaglesoft and Vyne is preferred but not required
- Excellent communication and customer service skills
- Strong organizational and multitasking abilities
- Comfortable discussing treatment plans and financial options with patients
- Positive attitude and team-first mentality
- Reliable, punctual, and professional
Benefits
- 401(k)
- 401(k) employer match
- Paid Time Off (PTO)
- Scrub allowance
- Employee dental discount
- Supportive team environment
- Opportunities for growth and advancement
Schedule
- Monday – Wednesday: 8:00 AM – 5:00 PM
- Thursday – Friday: 7:00 AM – 2:00 PM
- Beginning in 2027: Every other Friday off
Experience Required:
- Dental Front Office: 1 year (Preferred)
If you’re looking for a long-term opportunity with a growing private practice that values teamwork, excellent patient care, and a positive workplace culture, we’d love to hear from you. Please email all resumes to sydschafer1@gmail.com. We cannot wait to meet you!
Pay: $19.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $19 - $28