What are the responsibilities and job description for the Medical Office Specialist position at Coastal Bend Wellness Foundation Inc?
Description
Job Title: Medical Office Specialist
Classification: Full Time/ Non- Exempt
Reports to: Front Office Manager
Rate: $17.00 - $19.00 per hour
Summary: Provides front office support for the clinic.
Responsibilities:
- Assists with updating or verifying patient information in the electronic medical record (ie; Demographic information, Insurance Information, or Pharmacy).
- Assists with obtaining, recording, and updating personal and financial information into electronic health records.
- Assist patients with intake packets and entering into EMR.
- Answer patient questions concerning services.
- Copies Insurance Cards, IDs, medical records and scans appropriately.
- Assists with preparing correspondence to patients via U.S. Mail.
- Provides additional support to the operator helping to triage and return calls to patients, providers and pharmacies.
- Provides additional support to billing company by ensuring completeness and accuracy of the patient’s electronic medical records.
- Scans documents into patients accounts and routes to proper staff for review.
- Responds to requests for Medical Records, Subpoenas and prepares bills for copying records.
- Processes incoming mail and routes accordingly.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Assists Front office and Telephone Operators as needed
- Assist with Answering and Scheduling COVID Testing and Vaccinations
- Assist with Data Entry respective to COVID Programs.
Requirements
Qualifications/Experience:
- Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus, Ability to converse in Spanish, Experience with E-clinical Works, CPT Coding and ICD-10 knowledge.
Time/Physical Requirements
- Monday-Friday, 8:00am-5:00pm/40 hours per week.
- Some evening and weekend activities may require flexing schedule
- Tasks occur in both medical office and clinic setting
- Able to lift 25lbs and perform normal duties associated in a clinic and office setting.
Salary : $17