Gym Director

Job Overview

Coast Fitness is a locally owned, family-run gym looking for a friendly, organized, and dependable person to manage memberships and coordinate scheduling. You’ll be a familiar face at the front desk, helping members feel welcome while keeping membership records accurate and our class schedule running smoothly.

Responsibilities

• Welcome members and visitors, answer questions, and provide tours to prospective members.
• Explain membership options and process sign-ups, renewals, account changes, and cancellations according to gym policies.
• Maintain accurate member records and help resolve routine billing and account questions.
• Keep the class schedule and instructor information current, including updates to the website.
• Coordinate instructor availability and arrange coverage for class changes or absences.
• Communicate schedule changes and cancellations promptly to members and instructors.
• Answer calls, emails, and in-person inquiries during scheduled hours.
• Ensure members scan their keys or sign in, and help guests follow check-in procedures.
• Keep the front desk organized and report maintenance, safety, or unresolved member concerns to ownership.

What We’re Looking For

• Strong customer service and communication skills.
• Attention to detail when handling payments, records, and schedules.
• Dependability and the ability to work independently.
• Comfort using email, scheduling tools, and membership software.
• A calm, respectful approach to member concerns.
• Previous customer service, administrative, or gym experience preferred.

What Success Looks Like

Members receive friendly, timely assistance; membership records stay accurate; instructors and members know about schedule changes; and ownership stays informed about issues that need attention.

Pay: From $25.00 per hour

Expected hours: 32.0 – 40.0 per week

Experience:

• Health club & gym management: 1 year (Required)

Work Location: In person

Salary : $25