Data Entry & Call Center Representative

We are seeking a motivated and detail-oriented Data Entry & Call Center Representative to join our dynamic team. In this role, you will play a vital part in ensuring the smooth operation of our customer service department by accurately entering data and providing exceptional support through phone interactions. You will be responsible for managing customer inquiries, processing information efficiently, and maintaining organized records that are crucial for our business operations. The ideal candidate will be comfortable handling a range of tasks that involve data management and direct communication with customers. Your ability to multitask, coupled with your strong attention to detail, will significantly contribute to our commitment to delivering high-quality service. This position offers an opportunity to develop your skills in both data entry and customer service while being part of a collaborative team that values your input. If you are looking for a challenging yet rewarding position that offers both professional growth and the chance to make a difference, we would love to hear from you! Join us and become an integral part of our mission to provide outstanding support and service to our customers.ResponsibilitiesAccurately enter and maintain data into the company's database.Handle inbound and outbound calls with professionalism and efficiency.Resolve customer inquiries and issues promptly and politely.Maintain organized records and reports of customer interactions and data.Collaborate with team members to improve processes and enhance customer satisfaction.Monitor and report on data quality and accuracy regularly.Assist in training new staff on data entry and customer service protocols.RequirementsHigh school diploma or equivalent; additional education is a plus.Proven experience in data entry or call center roles.Strong computer skills, including proficiency in Microsoft Office Suite.Excellent verbal and written communication skills.Ability to multitask and manage time effectively under pressure.Detail-oriented with a strong focus on accuracy.Customer-focused with problem-solving abilities.#hc210872

Salary : $18 - $23