What are the responsibilities and job description for the Front of the House Manager position at Coaches Burger Bar?
Main Responsibilities of a Front of House Manager
● Responsible for every aspect of everyday supervision of servers, hostesses and bartenders
● Responsible for resources management
● Takes care of stock, staff, and sales management
Front of House Manager Job Description
We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail.
Our FOH manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.
The responsibilities of a FOH manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great dining experience.
More importantly, a perfect FOH manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.
Responsibilities of a FOH manager
● Recruiting and appraising staff
● Training and supervising staff, including scheduling
● Managing budgets
● Maintaining financial and statistical records
● Dealing with customer complaints and queries
● Overseeing stock and pricing control
● Maximizing profitability and productivity
● Motivating staff to meet sales targets
● Setting sales targets
● Ensuring compliance with safety and health regulations
● Preparing promotional displays and materials
● Liaising with management
● Taking care of promotional prospects, benefits, and salaries of their staff
● Providing opportunities for staff advancements
Front of House Manager Job Requirements:
● Commercial awareness
● Confidence
● Resourcefulness
● Organizational skills
● Teamworking skills
● Verbal communication skills
● Numerical skills
● Excellent IT skills
● Enthusiasm
● Executive skills
● Problem-solving skills
● Showing initiative
● Setting a good example
Coaches Burger Bar, established in 2015, are great locally-owned restaurants to bring the entire family for excellent burgers, wings, pizza, fries, and shakes. Our concept is to pay homage to coaches big and small who lay the foundation for local youth. We hope you’ll check us out!