What are the responsibilities and job description for the Director of IT #ESF2892 position at COA Network Inc?
Top Reasons to work with our client:
#INDEH123
- Flexible Paid Time Off & Company Paid Holidays!
- Health, Prescription, and Dental Insurance!
- Life and Disability Insurance!
- 401(k) with Company Match!
- Employee Assistance Program!
- Employee Purchase Program!
- Maintain and prioritize a pipeline of IT projects, support requests, and initiatives
- Communicate project timelines and status updates to internal stakeholders
- Lead and develop IT team members, providing performance feedback and training opportunities
- Prepare and manage the department's annual budget
- Collaborate with department leaders to identify opportunities for technology to drive efficiency and innovation
- Lead planning and execution of major technology initiatives and capital improvements
- Work directly with customers on technology integrations
- Evaluate and recommend software, tools, and systems to meet evolving business needs
- Ensure the reliability, security, and scalability of all hardware, networking, and server systems
- Manage data backup, retention, and recovery strategies
- Maintain secure connectivity and VPN access across company locations
- Oversee support and enhancement of core systems including Microsoft Dynamics GP and Korber WMS
- Manage custom software development efforts and third-party vendor relationships
- Ensure software is properly licensed, maintained, and aligned with best practices
- Deliver business intelligence tools and dashboards to support decision-making
- Promote adoption of reporting systems such as Power BI
- Train users to maximize the value of company systems and analytics
- Foster a service-focused culture that prioritizes internal user and customer needs
- Maintain appropriate staffing to ensure reliable IT support availability
- 5 years in IT management or software development leadership
- Bachelor's degree preferred but not required
- Strong knowledge of project management, system integration, and vendor oversight
- Technical skills including MS SQL Server, Microsoft Office, .NET development, and data reporting
- Experience with Microsoft Dynamics GP, Korber WMS, and Microsoft DevOps a plus
- Excellent communication, organization, and leadership abilities
- Strong analytical and problem-solving skills
- Proven ability to train and develop technical teams
- Results-oriented approach with a focus on service and business impact
#INDEH123