What are the responsibilities and job description for the Crm Executive position at Corporate Diagnostics, Inc.?
Company Description
Corporate Diagnostics, Inc. represents cutting-edge medical technology and services tailored for hospitals, clinics, and physicians. In addition, it extends its expertise to offer business solutions specifically designed for mid-sized enterprises. The company is dedicated to delivering innovative and reliable services to its clients. With a focus on providing exceptional solutions, Corporate Diagnostics, Inc. continues to drive advancements in healthcare and business sectors.
Role Description
This is a full-time on-site role for a CRM Executive, located in Delhi, NY. As a CRM Executive, you will be responsible for managing and enhancing customer relationships, ensuring high customer retention rates, and delivering exceptional customer experiences. Day-to-day responsibilities include analyzing customer data, developing and implementing CRM strategies, coordinating with the sales team to drive growth, and addressing customer queries and concerns efficiently.
Qualifications
Corporate Diagnostics, Inc. represents cutting-edge medical technology and services tailored for hospitals, clinics, and physicians. In addition, it extends its expertise to offer business solutions specifically designed for mid-sized enterprises. The company is dedicated to delivering innovative and reliable services to its clients. With a focus on providing exceptional solutions, Corporate Diagnostics, Inc. continues to drive advancements in healthcare and business sectors.
Role Description
This is a full-time on-site role for a CRM Executive, located in Delhi, NY. As a CRM Executive, you will be responsible for managing and enhancing customer relationships, ensuring high customer retention rates, and delivering exceptional customer experiences. Day-to-day responsibilities include analyzing customer data, developing and implementing CRM strategies, coordinating with the sales team to drive growth, and addressing customer queries and concerns efficiently.
Qualifications
- Strong proficiency in Analytical Skills for interpreting customer data and identifying trends.
- Experience in Customer Retention and delivering outstanding Customer Experience.
- Excellent Communication and interpersonal skills for effective interaction with clients and team members.
- Broad understanding of Sales processes and strategies that drive customer engagement and loyalty.
- Ability to use CRM software and related tools to manage customer relationships effectively.
- Proven ability to work collaboratively in an on-site team environment.
- Bachelor's degree in Business Administration, Marketing, or a related field is preferred but not mandatory.