Specialist, Sales Development (Cantonese Speaker)

Job Title: Specialist, Sales Development (Cantonese Speaker) Job Description As a Lead Generation Representative (LGR), you will play a crucial role in identifying new opportunities, optimizing partner-led leads, and accelerating low-value deals. Working closely with our channel ecosystem and inside sales teams, you’ll help drive efficient pipeline creation and improve the win rate across SMB accounts — ensuring we connect the right solution to the right customer, faster Partner Opportunity Optimization · Qualify and accelerate partner led opportunities. · Collaborate closely with partners and channel managers to drive higher win rates and shorten sales cycles. · SFDC Hygiene - ensure data accuracy and follow up on aged opportunities · Delegation of current opportunities ( SS1-to SS3 ) for x threshold ( SS1-SS7) for opportunities below the agreed threshold. · Deliver structured feedback loops to improve partner lead quality and engagement. · Develop and codify best practices and sales workflows for interactions with the pilot countries. Conversion and Follow-Up of Marketing Qualified Leads (MQLs) · Close coordination with BDR teams to support the progression of marketing-generated leads, with particular emphasis on low-value opportunities assigned directly to the channel. · Receipt and management of Marketing Qualified Leads (MQLs) handed over by BDRs, ensuring timely follow-up and appropriate routing for further qualification or partner engagement. · Delegation of current opportunities (SS1-to SS3) for x threshold ( SS1-SS7) for opportunities below the agreed threshold. Proactive Opportunity Hunting · Identify and engage new business opportunities across the SMB and unattended customer segments through daily outbound outreach (phone, email, LinkedIn, etc.). · Research accounts to understand their needs, key contacts, and buying triggers. · Develop a strong understanding of our product offerings and tailor messaging to address the unique needs of smaller organizations. Explain products/solutions and value proposition to businesses of different verticals and explain how they address client needs. · Execution of outbound prospecting campaigns aligned with the Geo’s ( IB Campaigns, NPI sales, VME Campaigns, etc.). · Develop sales plans, recovery plans in agreement with the country sales and channel. · Build new opportunities in unattended accounts, follow up, ensure partner delegation and closing depending on agreed threshold Sales Process & CRM Discipline · Maintain high standards of Data Management & CRM hygiene, ensuring all opportunity data is updated, complete, and actionable. Maintain accurate records of all calls, leads, and customer interactions in the CRM system (e.g., Salesforce). · Track and analyse opportunity progression, lead aging, and conversion metrics. · Support faster close cycles for low-value (20K-50K USD) SMB deals. · Ensure seamless handoff to account managers or inside sales reps with full context. Location: MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak Language Requirements: Time Type: Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.