What are the responsibilities and job description for the Program Manager, Client Success Management position at cnx?
Job Title: Program Manager, Client Success Management Job Description Responsible for ensuring client satisfaction and project success. Key Job Functions: Project Management Effectively manage projects through all phases, with support from team members Collaborate effectively with project team members across functions Coordinate with and manage the output of vendors/ external partners Perform quality control functions on survey/research data, ensuring minimal/no errors Drive operational process improvement and innovation Client Management Proactively provide updates and constantly communicate with clients on program status for continued engagement Provide ongoing consultation to clients Contribute to best practice development and download of best practices to clients Location: MYS Work-at-Home Language Requirements: English, Malay (Required) Time Type: Full time Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.