Customer Service Representative (Swedish-speaking) - On-site - Banking Industry BN01

Job Title: Customer Service Representative (Swedish-speaking) - On-site - Banking Industry BN01 Job Description Experience the power of a game-changing career We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Are you a motivated individual seeking a fulfilling career in Customer Care within the realm of digital banking? Are you fluent in both written and spoken Norwegian? If so, then join us in Malaga (On-site) as a Customer Service Representative for Bank Norwegian, a branch of NOBA Bank Group, where you will provide outstanding customer service both through email and incoming calls to our customers. Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. What you will do in this role As a Customer Service Representative on our team, you will: - Answer customer inquiries via email and telephone in an efficient, professional and friendly manner. - Make customers feel safe and welcome when they are in contact with us. - Follow the guidelines and processes set up by the bank. Your qualifications Concentrix is a great match if you: - Have a proficient or bilingual level of Swedish and advanced level of English - Have an open and positive mindset that helps to provide the best customer service experience - Have previous experience in customers service - Have good communication, written and listening skills It would be a plus if: - Have previous experience in invoicing, bank or collection industry is good to have, but not a must - as you will get relevant training in the field If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role. What’s in it for you In this role, we offer benefits that help you support your unique lifestyle: - Full-time 39 hours/week permanent contract: Monday to Thursday from 08.00 -16.00, Friday from 09.00 - 16.00 - Great team and working environment in a modern centrally placed office in Benalmadena, with opportunity for hybrid work solution. - Full paid training on the company and the project you'll be working on Experience the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1697200 Location: ESP Benalmádena Costa - Plaza Solymar, C.C. Benalmar Local 12 Language Requirements: English (Required), Swedish (Required) Time Type: Full time2026-03-02 If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.