What are the responsibilities and job description for the Associate, Customer Acquisition position at cnx?
Job Title: Associate, Customer Acquisition Job Description The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers. • Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationship • Quarterback sales from lead to purchase; be the main point of contact for customers, leading the sales strategy, overcoming objections and negotiating success • Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with leading cloud technologies • Obsess over customers and prospects to deliver a world-class customer engagement experience • Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers • Position competitive offerings and solutions in the context of customer needs and experiences • Demonstrate verbally and in writing how customers can capture value and envision their future with Microsoft’s technologies • Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline) • Meet and exceed targets for net-new revenue and sales pipeline; accurately forecast sales, pipeline and usage for the products and solutions in scope; contact 200 leads and create 30 Opportunities per month; maintain high daily activity, minimum ~60-90 activities/day • Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage Microsoft customers • Collect feedback from customers and articulate it back to the business: “Voice of customer” • Ad hoc tasks given Location: MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.