School Certifying Official 00695

Posting Details

Position Information

Working Title School Certifying Official 00695 Role Title Education Support Specialist II Position Number 00695 FLSA Non Exempt Appointment Type Full Time Type of Posting General Public Is Sensitive Position? No If Sensitive Position, please paste statement Designated Personnel Yes Responsible Employee If Designated Personnel, please paste statement

This position is a “designated position” meaning this position could potentially be required to work (depending on the event) during an emergency closing.

Statement of Economic Interest No If Statement of Economic Interest, please paste statement Is this a restricted position subject to availability of funding? No If Restricted Position, please paste statement Departmental Objective

To support the “Students First” philosophy by providing exemplary service and support to increase the ease of the registration and matriculation of students. To promote the success of CNU students as we assist them in achieving their goal of graduation.

Purpose of the Position

Under the supervision of the Assistant Registrar and Manager of Veterans Affairs Education Benefits, this position will serve as the primary contact for students using VA education benefits (500 students) and serve as the primary School Certifying Official. This position will provide consultation and guidance to students using VA education benefits and will be a liaison between students and the Veterans Affairs Administration. The position will review claims for such benefits, submit certifications/verifications each semester, and assist students with questions related to VA benefits, in-person, over the phone, and via email. Works independently on the day-to-day operations of addressing the needs associated with the U.S. Department of Veterans Affairs benefits, Federal policies, and state and institutional policies and regulations as related to students of military families. The position prepares records for state and federal audits (VA Compliance Surveys) as requested by the Assistant Registrar and Manager of Veterans Affairs Education benefits. This position reviews data to ensure program and student eligibility and reports any discrepancies as appropriate. It is expected that this position become familiar with and can successfully interpret and communicate complex University policies and federal laws, such as the Family Educational Rights and Privacy Act. Uses independent decision-making and problem solving within complex guidelines. This position assists in other areas of the Office of the Registrar as needed.

Knowledge, Skills, And Abilities Related To Position

• Ability to interpret and communicate complex policies, procedures, rules, and regulations
• Ability to work independently with detailed information
• Demonstrated ability to work cooperatively with and provide excellent customer service to a diverse population
• Strong computer skills for data entry tasks, account reconciliation, and business correspondence with a keen attention to detail
• Proficient in Microsoft Office and Google products
• Strong oral and written interpersonal communication skills
• Excellent organizational skills
  
  

Education, Experience, Licensure, Certification Required

Education:

• High school graduate or equivalent education/experience that equates to a high school diploma
  
  

Experience:

• Experience working with confidential information
• Experience working with veterans’ affairs or other government regulated programs
  
  

Additional Consideration(s)

Experience:

• Knowledge and understanding of chapter benefits within the VA system
• Knowledge of higher education and university policies and procedures
  
  

Salary Information Starting at $41,121, Commensurate with Education and Experience. CNU Information

This position includes Commonwealth of Virginia and Christopher Newport University employee benefits. CNU offers a comprehensive benefits package to include retirement plans, medical, dental, vision, and a variety of other options. Available leave includes vacation, sick time, personal time, and volunteer/service leave. State employees are eligible for discounted travel, banking, legal and retail services, among others. To view more information about our benefits, please visit https://cnu.edu/hr/benefits/.

Role Code 29143 Conditions of Employment

• This is a classified position. New and returning classified employees are required to complete a 12-month probationary period
• Selected candidate must attend a 2-day New Employee Orientation Program
  
  

Is this position telework eligible? No Telework Eligibility Disclaimer

Physical/Cognitive Requirements

Light Lifting (less than 20 lbs.) Marginal Moderate Lifting (20-50 lbs.) Non-Applicable Heavy Lifting (more than 50 lbs.) Non-Applicable Pushing/Pulling Marginal Standing Marginal Sitting Marginal Bending Marginal Walking Marginal Climbing Marginal Reaching Marginal Repetitive Motion Marginal List other physical requirements

Emotional Demands

Fast Pace Essential Average Pace Marginal Multiple Priorities Essential Intense Customer Interaction Marginal Multiple Stimuli Essential Frequency Changes Marginal

Mental/Sensory Demands

Memory Essential Reasoning Essential Hearing Marginal Reading Essential Analyzing Essential Logic Essential Verbal Communication Essential Written Communication Essential List other mental/sensory requirements

Posting Detail Information

Posting Number PS1211P Number of Vacancies Posting Date 04/20/2026 Closing Date 05/05/2026 Open Until Filled No Special Instructions to Applicants

CNU will only accept online applications through the jobs.cnu.edu website. Online applications must be received by midnight on the closing date indicated in a job announcement. Faxed, emailed, hand-delivered or mailed applications and attachments will NOT be accepted. Applicants are welcome to complete an online application by using computers located in the Office of Human Resources. Address: CNU North – 321 Hiden Boulevard, Suite 101, Newport News, VA 23606. Public computers are also available in nearby libraries and at the Virginia Employment Commission. Address: 600 Butler Farm Road, Hampton, VA 23666 (M-F 9am-4:30pm).

In order to be considered for this position, your application must provide evidence of experience and/or education supporting the requirements outlined in the posting. We encourage you to be clear and specific when describing your experience. *Responses to supplemental questions alone are not considered evidence of experience and/or education.

Quick Link for Direct Access to Posting https://jobs.cnu.edu/postings/20662 Advertising Text EEO/Diversity Statement(s)

Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity.

Notice of Non-Discrimination & Title IX Policy Statement

Reasonable Accommodation Request

Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and/or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling (757) 594-7145.

Alternative Hiring Process

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process.

To be considered for this opportunity, applicants will need to upload an approved AHP Letter received from the Department for Aging & Rehabilitative Services (DARS) or from the Department for the Blind & Vision Impaired (DBVI) to their applications.

Note: Certificates of Disability provided by DARS or DBVI dated April 1, 2022, through February 29, 2024, will still be accepted as applicable for the AHP. The name change to AHP Letter became

effective March 1, 2024.

Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their AHP Letter.

Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Background Check

Applicant finalists are required to complete a CNU sponsored background check. After accepting employment, individuals are required to complete a USCIS Form I-9 (employment eligibility verification) and present documentation from the USCIS List of Acceptable Documents that establishes both their identity and employment authorization to work in the United States. The provided documents will be verified through the Department of Homeland Security E-Verify website.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Do you have a valid Interagency Placement Screening Form (Yellow Card)? This form is provided to Commonwealth of Virginia employees when they are notified that they will be affected by a layoff per Policy 1.30. This form must be attached in order to receive credit.
• Yes
• No
• Do you have a Preferential Hiring Form (Blue Card)? This form is provided to Commonwealth of Virginia employees when they are notified that they will be affected by a layoff per Policy 1.30. This form must be attached in order to receive credit.
• Yes
• No
• Have you retired from a VRS covered position?
• Yes
• No
• Would you like to be considered for the Alternative Hiring Process (AHP)?
• Yes
• No
• If you would like to be considered for the Alternative Hiring Process (AHP), did you provide your AHP Letter?
• Yes
• No
• * Are you a high school graduate, or do you have equivalent education/experience that equates to a high school diploma?
• Yes
• No
• * Do you have experience working with confidential information?
• Yes
• No
• * Do you have experience working with veterans affairs or other government regulated programs?
• Yes
• No
  

Documents Needed To Apply

Required Documents

Optional Documents

• Resume
• Cover Letter
• Other Application Materials
• DD214
• Licensure/Certification
• Yellow Layoff Form
• Blue Layoff Card
• AHP Letter