What are the responsibilities and job description for the Manufacturing Quality Assurance Manager position at CNH?
About Us
Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.
From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.
Grow a Career. Build a Future!
Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.
Job Purpose
The Manufacturing Quality Assurance Manager is responsible for developing, implementing, and maintaining quality systems to ensure products and processes meet established standards. This role drives continuous improvement initiatives, leads quality assurance activities across manufacturing operations, and partners with cross-functional teams and suppliers to improve overall product quality and operational performance.
Key Responsibilities
Quality Systems & Compliance
We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.
Benefits
At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:
US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.
Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.
If you need reasonable accommodation with the application process, please contact us at narecruitingmailbox@cnhind.com.
Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.
From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.
Grow a Career. Build a Future!
Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.
Job Purpose
The Manufacturing Quality Assurance Manager is responsible for developing, implementing, and maintaining quality systems to ensure products and processes meet established standards. This role drives continuous improvement initiatives, leads quality assurance activities across manufacturing operations, and partners with cross-functional teams and suppliers to improve overall product quality and operational performance.
Key Responsibilities
Quality Systems & Compliance
- Establish and maintain quality standards for products, processes, and systems.
- Lead and coordinate internal and external audits, ensuring compliance with ISO standards and customer requirements.
- Maintain documentation and control of quality records and procedures.
- Oversee incoming inspection, in-process quality checks, and final product validation.
- Implement and improve inspection procedures, sampling plans, and calibration systems.
- Drive improvements to reduce inspection costs while enhancing effectiveness.
- Track and report key quality metrics (e.g., OKOL, CQA, ADPU, PPM, First Pass Yield, defect rates).
- Analyze statistical data to confirm compliance and identify deviations.
- Develop monthly quality dashboards and identify gaps, root causes, and corrective actions.
- Lead cross-functional projects focused on quality system enhancements and process improvements.
- Drive defect reduction initiatives using PDCA, Kaizen, Lean, and Six Sigma methodologies.
- Champion process reengineering initiatives to reduce scrap, rework, and warranty claims.
- Introduce new technologies to improve quality systems and processes.
- Manage supplier quality performance, including qualification, audits, and corrective actions.
- Coordinate PPAP processes to ensure product compliance and quality.
- Collaborate with suppliers and procurement teams to resolve quality issues and prevent recurrence.
- Partner with engineering, production, and logistics teams to address quality concerns and avoid disruptions.
- Contain and manage defective materials to protect production flow.
- Lead, mentor, and develop quality inspectors and team members.
- Provide training on quality tools, systems, and best practices.
- Foster a culture of continuous improvement and “quality-first” thinking.
- Strong knowledge of quality methodologies (Lean, Six Sigma, 5S, 8D).
- Proficiency in statistical analysis and data-driven decision-making.
- Ability to read and interpret engineering drawings and GD&T (required).
- Experience with PPAP, CAPA, and SPC tools.
- Strong analytical and problem-solving skills
- Excellent communication and cross-functional collaboration capabilities
- High attention to detail and commitment to quality excellence
- Effective project management and organizational skills
- Ability to influence teams and drive continuous improvement initiatives
We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.
Benefits
At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:
- Flexible work arrangements
- Savings & Retirement benefits
- Tuition reimbursement
- Parental leave
- Adoption assistance
- Fertility & Family building support
- Employee Assistance Programs
- Charitable contribution matching and Volunteer Time Off
US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.
Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.
If you need reasonable accommodation with the application process, please contact us at narecruitingmailbox@cnhind.com.