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PM Shift Supervisor at Crumbl Cookies Exton

CNH Group, a Crumbl Cookies Franchisee
Exton, PA Full Time
POSTED ON 8/21/2026
AVAILABLE BEFORE 10/20/2026
Benefits:
  • Paid time off
  • 401(k)
  • Employee discounts
  • Flexible schedule
  • $16.00 - $17.00 / hour*
  • PM Shifts Required
  • Full-Time
  • 401k with Matching
  • Generous PTO Accrual

About Us:
 CNH Group is a franchisee of Crumbl, the nation's leading and largest gourmet dessert company and bakery, with over 1100 stores in the United States and Canada. We boast over 300 different recipes of cookies, small pies and cakes, and other “LTO”s; and recently launched "Dirty Sodas". We also have a vibrant pop-up business with our custom Crumbl Dessert Trucks active throughout the region. What makes Crumbl fun and unique is the fact that we rotate our menu WEEKLY, so customers always have a new reason to visit (and our employees always get to do something new!). Our mission is to Bring friends and family together over a box of the bet desserts in the world. Join us?

Our Exton, PA location is the cream of the crop within the Crumbl network, recently receiving a 100% score on a rigorous health, safety, and brand excellence audit. We are also the only certified training store in southeastern, PA, as well as an official testing store. If you aspire to be part of a winning team, to operate with excellence at every turn, and to eventually help us educate others, this is a great opportunity for you! 

PM Shift Lead Position Description:
Following a 2-week training period on all-things-Crumbl, this role will be the primary manager of the store during each scheduled shift, where you will be responsible for managing each shift’s team of Bakers in exceeding Crumbl's already high minimum standards of excellence in Quality, Customer Service, and Cleanliness. You will participate in meetings, take on tasks in support of the Store Manager, and be supported in learning new things, and encouraged to advance your career with us. A majority of your shifts must be closing, but if you have the availability, some opening and mids are possible.

Minimum Requirements:
  • Previous food service experience as the primary shift leader responsible for leading staff, operations, and closing procedures
  • Track record of previous position(s) averaging more than two (2) years with fewer than three (3) total prior jobs
  • Availability to work primarily closing shifts, including at least five Friday and/or Saturday shifts per month (We're closed on Sundays)
  • Completion of Basic Food Handlers certificate prior to start date and ServSafe equivalent within 90 days of hire
  • Comfortable with Smart Phone Apps, Spreadsheets, Email and Online Calendars
  • Valid driver's license and reliable transportation to/from work
*Includes Guarantee Tip Minimum:
  • This role includes TIP SHARING, with a guarantee of at least $2.00 per hour on top of your base hourly pay rate.
  • Tip sharing is NOT capped, so when tips go over the minimum guarantee per hour, you earn that too
  • The minimum guaranteed tip amount is subject to change every calendar quarter
Full-Time Benefits:
  • Guarantee of at least $2.00 / hour in tips for your non-training hours
  • Up to 80 hours of PTO per calendar year
  • Employee Discount
  • Free Cookie with every shift
  • Closed Sundays
Work Location:
126 Woodcutter St, Exton PA.  19341

Salary : $16 - $18

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