Senior BI Engineer

We are seeking a Senior BI Engineer with strong analytical skills, deep Tableau expertise, and business acumen to drive data-informed decision-making. The ideal candidate will be both a hands-on contributor and a Tableau platform owner, responsible for setting up, administering, and architecting enterprise reporting solutions while partnering across departments to deliver actionable insights.

Responsibilities

• Architect, administer, and optimize Tableau Cloud environments for scalability, performance, and security.
• Configure and manage Tableau authentication methods, including integration with external partners, to ensure secure and seamless access.
• Embed Tableau reports and dashboards into web applications and other enterprise tools.
• Utilize Tableau APIs for automation, integration with other systems, and metadata extraction/analysis.
• Define and enforce reporting standards, including dashboard design guidelines, metadata management, and governance practices.
• Partner with stakeholders to define metrics, KPIs, and reporting standards across the organization.
• Analyze large, complex datasets to identify trends, anomalies, and opportunities for business improvement.
• Ensure data integrity, accuracy, and consistency across reporting layers.
• Collaborate with Data Engineering to optimize data models for reporting and self-service analytics.
• Document business logic, metrics definitions, and data flows for transparency and governance.
• Mentor junior analysts and serve as the Tableau subject matter expert across the company.
• Present insights and recommendations to both technical and non-technical audiences with clarity and precision.

Qualifications

• Bachelor’s degree in Computer Science, Data Science, Statistics, Mathematics, Information Technology, or equivalent experience.
• 10 years of experience delivering Business Intelligence solutions, including dashboards, reporting, and analysis to support executive, operational, and analytical decision-making.
• 5 years of experience architecting, administering, and managing enterprise Tableau solutions.
• Proven expertise in Tableau Cloud setup, administration, and architecture, including user provisioning, permissions, and performance optimization.
• Hands-on experience configuring Tableau authentication methods, including support for external partners.
• Demonstrated success embedding Tableau dashboards into Java-based applications and delivering seamless end-user experiences.
• Experience utilizing Tableau APIs for automation, system integration, and metadata extraction and analysis.
• Advanced proficiency in SQL for querying, aggregating, and validating data across multiple systems.
• Strong understanding of data modeling concepts, particularly as they apply to reporting and analytics.
• Experience working with cloud-based data warehouses such as Snowflake, Redshift, or BigQuery.
• Solid knowledge of Python for advanced analytics, automation, and integration tasks.
• Familiarity with data governance principles, regulatory frameworks (GDPR, CPRA, CCPA, SOX), and data privacy practices.
• Strong communication skills with the ability to translate technical findings into actionable business insights.
• Proven experience collaborating with cross-functional teams, including Product, Finance, Sales, Claims, and Operations.
• High adaptability to shifting priorities, emerging tools, and evolving business needs.
• Nice to have: Experience with statistical modeling, forecasting, or advanced analytics techniques.

This role is critical to ensuring that data-driven decisions remain at the heart of our business. We are looking for a hands-on Tableau leader who thrives in a fast-changing environment while delivering accurate, scalable, and secure reporting solutions.

About CNA National

CNA National (CNAN) offers service contracts, warranties and other protection products to vehicle purchasers through franchised automobile dealerships nationwide. Founded in 1982 and headquartered in Scottsdale, Arizona, we set out to redefine the service contract industry with a commitment to being the best and doing the right thing. More than 40 years later, we remain true to that vision, evolving alongside the auto industry and delivering top-notch products with exceptional customer service.

Our organizational culture thrives on challenge and engagement, providing opportunities for employees to learn, grow, and feel a sense of purpose within our dynamic workplace.

In 2024, CNAN received a MOTOR Top 20 Award from MOTOR Information Systems for our electric vehicle service contract. We have been named a #1 provider 22 times in the Dealers’ Choice Awards. In addition, CNAN was the first and one of only two service contract companies recognized for “Highest Overall Dealer Satisfaction” by J.D. Power and Associates. We are a wholly owned subsidiary of CNA Financial, one of the nation’s oldest and largest commercial insurers with more than $60 billion in assets.