Facility Services Porter I

Primary Purpose

CNA's Facilities department is hiring for a Facility Services Porter. This is a full-time role that proactively supports the Facilities Department in maintaining and keeping offices, furniture, and the overall facility neat, clean and in an orderly, professional condition. This role also assists Conference Operations with set-up, clean-up, and food and beverage distribution for meetings and events.

CNA fosters an inclusive culture that values diverse backgrounds and perspectives. Our flexible and engaging work environment encourages iterative and creative collaboration at every stage of the problem solving process. Our employees are committed to helping clients develop effective solutions to better manage their programs through scientific, data-driven approaches. We are looking for creative and innovative individuals to help carry out our mission.

Job Description And/Or Duties

• Monitors and cleans galleys at least daily. Stocks coffee and tea supplies, including bean to brew coffee systems. Cleans refrigerators weekly.
• Monitors and cleans conference center, conference rooms, café, and other common areas on a regular basis. Notifies supervisor if any space needs attention, such as light replacement, heating/cooling, repairs, etc.
• Monitors and cleans catering pantry. Cleans dishes, countertops, sinks, and equipment after meetings and events, and stores items away. Keeps equipment clean and reports problems and necessary repairs to supervisor. Empties garbage bins if necessary.
• Orders galley and catering supplies as needed. Receives supplies, unpacks, and properly stores.
• Provides “day-of” support for large meetings and conferences. Prepares drinks and catering deliveries as required. Interfaces and assists staff and meeting attendees in a courteous and professional manner.
• Cleans offices and office furniture in preparation for moves, new hires, and as requested.
• Cross trains and provides back-up to other facility functions. Effectively communicates with supervisor and other team members. Takes direction from others and can work independently.
• Escorts service providers and vendors, as required.
• Performs other duties as assigned.
  
  

Job Requirements

• Education: High School diploma or equivalent.
• Experience: Minimum of 1 year of experience with 6 months day porter experience.
• Required Skills: Some experience with Outlook. Strong interpersonal skills and ability to work in a team environment. Ability to handle multiple tasks with little to no loss in productivity or efficiency. Ability to recognize and suggest opportunities within the department for improvements. Demonstrated ability to provide excellent customer service. Demonstrated reliability and ability to work flexible work schedule, including some overtime.
• Other: Must be able to lift a maximum of 30 lbs. Must be able to walk and conduct physical activities such as receiving deliveries, cleaning, other requirements relative to providing facility and conference services. Must be able to push/pull mobile carts and furniture into place.
• Work Schedule: This position is onsite 5 days a week
• Clearance: Must have the ability to obtain and maintain a Secret security clearance.
  
  

CNA offers competitive salaries and a comprehensive benefits package, which includes health, dental, and vision insurance, life and disability insurance, and a 403(b) retirement plan with employer matching. Additionally, we provide generous paid time off programs to promote a health work-life balance. Eligibility for these benefits varies based on employment classification.

CNA is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service and protected veterans, or other non-merit based factors. In addition to federal legal requirements, CNA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. These protections extend to all terms and conditions of employment, including recruiting and hiring practices, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training and career development programs. For more information about EEO protections, please view the EEO is the law posters here: "EEO is the Law" Poster", "EEO Poster Supplement". The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster. To be considered for hire, all individuals applying for positions with CNA are subject to a background investigation. For positions requiring access to classified information, U.S. citizenship is required. Individuals will also be subject to an additional government background investigation, and continued employment eligibility is contingent upon the ability to obtain and maintain an active security clearance.