What are the responsibilities and job description for the UL Clinical Sales Specialist Sr position at cmsu?
This is a remote, field-based position.
The selected candidate will be required to live in or near the Minneapolis, Kansas City, or Dallas area. (Central Time Zone)
- Strategically plan and perform demonstrations that result in clear differentiation of the products, both clinically and technically, as well as provide the clinical and business solution (value) to each specific customer.
- Obtain commercial quality images that showcase the technology, address competitive issues, and show the clinical advantage of the product. Consistently participates in the Image Acquisition Program.
- Maintains excellent knowledge of the competition and demonstrates ability to counter any objections, provide competitive set-ups/traps, and speak knowledgeably regarding differences in systems utilizing a positive approach.
- Provide sales support through generation of new options leads and maintain customer satisfaction through account management (via phone support and on-site applications as needed).
- Works independently and collaboratively (as a partner of the sales team) to meet company and regional objectives and provide optimal customer support.
- Provides support to Luminary accounts within the Region.
- Demonstrates knowledge of networking and connectivity solutions. Clearly communicates with service and customers regarding printing and networking needs/issues.
- Responsible in maintaining skill level of new programs and software as needed.
- Proactively maintains expertise in the areas of commercial scanning, clinical ultrasound applications and all ultrasound products.
- Demonstrates competence and professionalism in performing and discussing specialty applications with external customers.
- Utilize effective teaching methods, which results in maximum customer satisfaction, the customer’s ability to fully utilize the product, and minimal follow-ups.
- Plan and implement training programs, providing a high degree of professionalism.
- Manage multiple system installs and customer sites with large numbers of trainees.
- Demonstrates excellent presentation skills in training both large and small groups using multimedia and system training materials.
- Maintains a high customer satisfaction rating as determined by customer surveys and feedback.
- Demonstrates ability to plan, implement, and complete documentation in all job duties in an effective and timely manner that results in prioritizing the needs of the company and the customer.
- Manages complex travel schedules to best utilize company resources while providing excellent support.
- Proactively offers to provide support to RBM, others within region and for customers when openings in schedule occur due to cancellations or unscheduled time.