What are the responsibilities and job description for the Sales Development Representative (SDR) position at CMIT Solutions of Des Moines?
Job Overview
CMIT Solutions® delivers locally owned, nationally supported, enterprise class IT and cybersecurity solutions to small and mid-sized businesses. We are the technology team growing companies could not otherwise afford, bringing vCISO-level security expertise, managed IT, and strategic technology guidance to businesses across Central Iowa and the Kansas City metro.
We are a veteran-owned local business backed by a national network of more than 250 locations and 900 technology professionals. Our clients trust us to keep their businesses running, protected, and growing.
About the Role
We are hiring our first dedicated Sales Development Representative. This is a ground-floor opportunity to build the top of our sales funnel and grow with us. You will work directly with the owner (no layers of management) and your job is simple to describe and hard to do well: start conversations with local business owners and book qualified first meetings.
You are not selling on these calls. You are a problem-finder, opening doors for consultative conversations about IT and cybersecurity risk.
What You Will Do
- Make 50 outbound calls per day to small and mid-sized businesses (10 to 75 employees) in the Des Moines and Kansas City metro areas
- Follow up on inbound leads, referrals, and networking event contacts within 24 hours
- Book qualified 20-minute discovery meetings for the owner and track everything in HubSpot CRM
- Run structured outreach sequences combining phone, email, and LinkedIn
- Research prospects before calling (industry, size, likely pain points) so every conversation is relevant
- Handle objections with confidence and professionalism, and know when to walk away
- Hit weekly activity and meeting-booked targets, and review results in a short weekly huddle
- Represent CMIT Solutions® at occasional local networking and chamber events
What Success Looks Like
- Month 1: Fully ramped on our script, tools, and value proposition; consistent daily call volume
- Month 3: Booking 8 to 12 qualified first meetings per month
- Month 6: A predictable pipeline of meetings and a growing commission check
What We Are Looking For
- 1 year of outbound sales, appointment setting, call center, retail, or customer-facing experience (B2B phone experience is a plus, not a requirement)
- Genuine comfort on the phone. You do not fear the dial button and rejection does not ruin your day
- Coachable and process-driven. You follow the playbook, then help us improve it
- Organized and self-managing. You log activity without being chased
- Clear, professional written and spoken communication
- Curiosity about technology and cybersecurity (we will teach you the rest)
- Familiarity with a CRM (HubSpot preferred) is a plus
- Veterans strongly encouraged to apply
You do not need an IT background. We will train you on our services, our script, and our industry. We care more about work ethic, resilience, and coachability than your resume.
Compensation and Benefits
- Base salary: Depending on experience
- Uncapped commission paid per qualified meeting held and per closed client
- Realistic first-year on-target earnings: $60,000 - $75,000
- Paid time off and paid holidays
- Hybrid schedule after ramp-up period
- Direct mentorship from the owner, a cybersecurity advisor and frequent speaker on IT and AI topics
- Clear growth path: top SDRs advance to full-cycle sales or account management as we grow
Schedule
Monday to Friday, standard business hours. Occasional early morning or evening networking events.
Pay: $56,377.38 - $67,895.34 per year
Benefits:
- Dental insurance
- Health insurance
- Professional development assistance
- Travel reimbursement
- Tuition reimbursement
Work Location: In person
Salary : $56,377 - $67,895