What are the responsibilities and job description for the SERVICE ADMINISTRATOR - NORTHERN VA position at CMHWorks, LLC?
Summary:
Commitment: Part-Time - LOCAL DMV
Position Type: Hourly, based on experience/Contractor Direct (No Agencies)
A Services Admin is an IT professional who works with software developers, Helpdesk and other production IT staff to manage service delivery of company hosted and third-party services. The role calls for someone who has relevant hard and soft skills to overcome the traditional barriers between Engineering, QA, testing and IT operations teams and foster a collaborative, holistic environment. |
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Details:
Job Responsibilities:
- Configure, Maintain and Monitor Application and Services Configurations
- Automate processes
- Continuously delivery
- Analyzes the technology currently being used and develops plans and processes for improvement and expansion
- Performs routine application and service maintenance to ensure the production environment runs smoothly. Develops maintenance requirements and procedures
- Uses configuration management software to automatically deploy updates and fixes into the production environment.
- Account and Access Management
General Responsibilities:
- Ability to work independently under minimal supervision.
- Knowledge of computing infrastructures
- Familiarity with server management and monitoring tools
- Exceptional critical thinking and problem-solving ability
- Proficiency with scripting languages
- Strong interpersonal skills to assist non-technical individuals with complex technical issues.
- Hands-on technical troubleshooting capabilities
Education and Experience Requirements:
- Bachelor’s degree in computer science or a related field
- 3 years' experience in a network administration role
- Previous experience with Jenkins, Jira, Confluence preferred.
- MCSE certification a plus
No agencies will be considered.