What are the responsibilities and job description for the Vice President, Shared Services position at CME Associates?
Description
The Vice President of Shared Services will oversee CME’s multidisciplinary technical departments—including surveying, planning, landscape architecture, structural, geotechnical, and engineering—within the Municipal and County markets. This leadership role is responsible for the overall performance, production, and delivery of services across these groups, ensuring operational excellence and collaboration statewide. The VP will manage and coordinate teams across New Jersey to strengthen shared services, drive growth, and enhance the company’s integrated service delivery.
Responsibilities
Resource Planning
o Responsible for the coordination of personnel to achieve operational and business objectives, by leveraging Trilon workshare, driving growth opportunities through new and existing clients, and managing the team’s resources.
o Responsible for driving hiring goals across the business unit to achieve yearly hiring goals.
o Responsible for ensuring the business has an appropriate backlog that supports the existing staff base and yearly growth targets.
o Proactively forecasting and resolving lulls in business to ensure operational and production goals are met
o Coordinating with other business units to ensure positive CME and proper resource allocation
- Collaboration and Coordination
o CME
§ Ensure business units share resources, expertise, and drive a one CME culture across the company.
o Clients
§ Ensure client satisfaction, client coordination, and overall high-quality service are provided to our clients.
§ Help ensure that Project and Program managers are held accountable to the project contracts and proactively intervening when necessary to prevent project delays or scope creep that would impact the health or safety of the project.
- Financial Performance
o Achieve the overall groups’ financial performance, operating as the point person coordinating with other groups to ensure business metrics are being achieved.
o Review and mitigate all project writes offs that are $10,000 or more in.
- Operational Performance
o Ensure project schedules are prepared and maintained.
o Hold staff accountable to achieve their project performance goals, including schedule, quality of product, client communication, internal coordination, and production targets.
o Monthly, review the backlog of work and utilization rate for each office and department. As required, direct corrective action through the direct manager to ensure all departments remain within budget.
o Ensure non-billable payroll time is kept to a minimum throughout the firm.
o Implement corrective actions when and where necessary to enforce operational excellence.
- Business Development
o Responsible for the department’s strategic growth by building out a 3-year strategic roadmap to align with the overall company growth strategy and priorities.
o Develop and implement the firm’s business development policies and procedures.
o Quarterly, report to the Executive team on the status of the firm’s marketing efforts and direct corrective action as required.
o Develop promotional programs including trade shows to attend, public relations, and advertising and promotional literature plans.
o Approve qualifications for identifying potential clients and prospects and approve the lists of targets.
o Monitor the resolution of client complaints.
- People
o Performance Management
§ Ensure proper career progression and planning is occurring in the organization by holding management accountable to career conversations and other career development programs.
§ Support the team and approve of employee performance management in line with HR guidance and Executive leadership and potential to the extent of termination if necessary.
§ Approve exceptions to policy and procedures for salary adjustments and general bonus amount allocated for qualified staff.
o Hiring
§ Responsible for driving employment targets at CME by leveraging recruiting, supporting other business units with recruiting leads, and developing a sustainable backlog that supports growth
o Culture
§ Uphold a strong CME and Trilon culture across the organization by driving collaborative, safe working environments, which is measured by the team’s performance of eNPS.
Personal allocation of time
- Billable time – 75%
o Proposal and new work ventures
o Project work includes reviews, quality reviews, and engineer coordination
- Business Development – 15%
o Political events
o Trade shows
o Trilon Coordination
- Business Operations – 10%
o General management, like hiring, business reviews, business coordination.
Qualifications
15 years’ experience in managing people and engineering projects.- Demonstrated ability to manage a minimum of 30 people and over 30 or more projects simultaneously.
- Ability to negotiate and develop effective and profitable relationships with clients
- B.S. in engineering, surveying, planning, certified landscape architect, or equivalent specialty.
- Licensed engineer, LSRP, surveyor, planner, certified landscape architect, or equivalent
Benefits
CME offers a competitive compensation package including: medical, prescription, dental and vision coverage, 401(k) retirement plan with employer match, educational assistance program and paid time off.
About CME Associates
CME Associates is a multi-disciplined consulting engineering firm dedicated to providing a high quality of professional services in a cost-effective and timely manner. We endeavor to develop and maintain long-term, responsive, and personal business relationships with our clients and to address their needs in a positive and successful manner. Through our commitment to the principles of integrity and quality, we utilize practical and innovative problem-solving techniques to ensure that our clients' problems are resolved cost-effectively through technically sound, scientifically-based methods in an environmentally conscious and responsive manner.
Three professionals with over sixty years of collective experience established CME Associates in 1983. In 1997 CME Associates acquired the staff of Berson Ackermann Associates, another respected civil engineering and surveying firm with substantial experience. In 2002, CME Associates acquired Icon Engineering, an environmental engineering firm specializing in Brownfield Redevelopment. In 2007, CME Associates acquired EGS Associates, Inc., a firm specializing in providing geotechnical services. Currently, CME Associates provides a complete range of Environmental, Geotechnical, Engineering, Surveying, and Planning services and has represented both the public and private sectors on a wide range of projects and, specifically, projects relating to the environment, including water and wastewater treatment facilities and pipelines; wastewater and potable water master plans; water resources and treatment, storage and conveyance facilities; surface and groundwater monitoring; landfills; recycling facilities implementation plans; environmental impact statements; highway and roadway construction; large residential and commercial development projects, and major capital construction projects.
The qualifications and experience of its personnel are CME Associates' greatest assets. The firm has made a conscious effort to attract, develop and retain the highest quality professionals chosen for their demonstrated capabilities, field experience, energy, commitment to excellence and ability to accept increasing levels of responsibility. Our staff includes civil engineers, site engineers, environmental scientists, planners, hydraulic engineers, surveyors, geologists, geotechnical engineers, hydrogeologists, wetlands technicians, GIS specialists, landscape architects, and office and field support staff experienced in all disciplines necessary to successfully complete our client's projects.
CME is also a leader in Geographic Information System (GIS) Services. By utilizing the latest in GIS technology we assure our clients a state-of-the-art effective and efficient solution to their needs. We use various software solutions to complete a quality program. CME encourages our clients to integrate the expertise of their own personnel into the GIS effort creating a successful long-term solution for information needs.
CME Associates presently has eight (8) offices in New Jersey (Parlin, Howell, Monmouth Junction, Pleasantville, Camden, Barnegat, Medford and Cape May Court House).
Our hiring process
Stage 1: Applied
Stage 2: Initial Screening
Stage 3: 1st Interview
Stage 4: Offer
Stage 5: Hired
Executive Director Oncology Ambassador
MSS MJH Shared Services -
Cranbury, NJ
Marketing Coordinator
MSS MJH Shared Services -
Cranbury, NJ
Billing Specialist
MSS MJH Shared Services -
Cranbury, NJ