What are the responsibilities and job description for the Dispatcher position at CMC Logistics?
Summary
CMC Logistics, a division of CMC, is seeking a highly organized and customer-focused Dispatcher to join our growing team. The Dispatcher plays a critical role in coordinating transportation operations, ensuring efficient movement of equipment and freight, and maintaining exceptional service for our customers and drivers.
The ideal candidate is detail-oriented, proactive, and able to thrive in a fast-paced logistics environment. This position requires strong communication skills, sound decision-making abilities, and the capability to manage multiple priorities while supporting daily transportation operations.
Job Responsibilities:
· Coordinate and schedule daily shipments, deliveries, and pickups to meet customer requirements and service expectations.
· Communicate effectively with drivers, customers, vendors, and internal departments regarding transportation schedules and updates.
· Monitor transportation routes and dispatch activities to maximize efficiency and minimize delays.
· Track loads and shipments using transportation management systems and other dispatch software.
· Provide customers with timely updates regarding shipment status, delivery schedules, and service issues.
· Maintain accurate transportation records, driver activity logs, equipment utilization records, and dispatch documentation.
· Assist in route planning and load optimization to improve operational efficiency and reduce transportation costs.
· Respond promptly to transportation delays, service disruptions, and customer concerns while identifying appropriate solutions.
· Coordinate with warehouse, operations, maintenance, and customer service teams to ensure smooth daily operations.
· Monitor driver compliance with company policies, safety procedures, and applicable transportation regulations.
· Support the growth and development of transportation operations through continuous process improvement initiatives.
· Perform additional duties and special projects as assigned by management.
Job Requirements
· Previous experience as a Dispatcher, Logistics Coordinator, Transportation Coordinator, or in a similar logistics role preferred.· Entry-level candidates with strong organizational skills and a desire to build a career in transportation and logistics are encouraged to apply.· Excellent verbal and written communication skills.· Strong organizational and multitasking abilities with the ability to prioritize competing demands.· Ability to remain calm and make sound decisions in a fast-paced environment.· Proficiency with Microsoft Office Suite, including Outlook, Excel, and Word.· Experience with transportation management systems (TMS) or dispatch software is a plus.· Knowledge of transportation regulations, routing, and logistics operations preferred.· Strong problem-solving skills and attention to detail.High school diploma or equivalent required; additional logistics, transportation, or business-related education is a plus.
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $50,000 - $55,000