What are the responsibilities and job description for the Guest Service Representative-TownePlace Suites Wilmington position at CMC Hotels?
Are you looking for a Company you can "GROW" with, Look no farther, CMC Hotels can provide this opportunity to you. We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us.
We offer our associates an array of benefits, based on eligibility, including:
- Competitive wages based on experience
- Paid Vacation
- 7 Paid Holidays
- Medical, Dental, Vision Insurance
- Personal Leave of Absence
- 401k
- Life Insurance
- Long & Short-Term Disability
- Marriott Hotel Discounts
Job Duties include but are not limited to:
- Flexible to work 11:00 PM- 7:00 AM shifts periodically.
- Interfacing with the previous shift and managers to be updated on hotel activities.
- Provide expedient check-in/check-out service.
- Be knowledgeable of hotel property and in-house events.
- Provide guests with information concerning hotel policies and amenities/services.
- Assistance in reaching monthly brand standard goals in regard to customer service, employee training and brand recognition.
Job Requirements:
- Previous Marriott experience is highly desired.
- Be self-motivated and able to work independently.
- Strong work ethic and a desire to succeed.
- Clean background check, and reliable transportation a must.
- Must possess solid basic accounting and math skills, be comfortable with computers and have excellent customer service and communication skills.
- Flexible availability
Apply online at cmchotels.com