What are the responsibilities and job description for the Corporate HR Specialist position at CMC Hotels?
Corporate Human Resources Specialist
As the Human Resources Specialist you will be supporting 5-6 hotel properties in recruiting, onboarding, training, and employee relations with support from the Corporate HR Manager.
- Provide guidance and support on how to apply HR policies, procedures, and practice
- Identifying hiring needs, prescreening, checking references, and referring qualified applicants to hotel management.
- Keep employment records and processing paperwork
- Assist HR manager with unemployment claims
- Assist and provide support to the field in regards to employee and or guest incidents
- Assist with employee claim investigations, completing timelines and questions..
- Assist and provide guidance to management on completion of disciplinary documentation.
- Facilitate training events, encompassing all new hires from various hotels and positions.
- Coordinate and assist with new hire orientation, reviewing all key life safety training and benefits package.
- Maintain and track training on LMS, ensuring compliance training is up to date.
- Provide training to support managers in navigating all platforms .
- Track all hotel franchise training programs to include Marriott, Hilton, and Hyatt are completed.
- Assist HR Manager with development and implementation of apprenticeship programs.
- Assist with updating and maintaining SOP’s for HR training department as needed.
- Track mandated certifications and schedule outside training as warranted to include, ServSafe, CPR/First Aid, CPO, etc.
- Track mandated Hotel GM, AGM, Sales training, verifying franchise mandates are met.
- Support HR team members, providing support, training, and guidance as needed.
- Collaborate with the HR team to discover, create or coordinate continuing education opportunities and talent development of co-workers across the organization.
- Assist with yearly/quarterly engagement surveys.
- Assist with planning company events, including employee recognition events, such as employee appreciation week, housekeeping week, mangers outing, holiday parties, etc.
Requirements:
- Minimum 3-5 years of HR experience
- Minimum 1 year hotel experience,
- Demonstrates excellent skill with personal interactions, communicates effectively and builds trust and relationships.
- Detail oriented, with the ability to handle multiple priorities. Must be a critical thinker and able to problem solve.
- Willing to travel to property locations within the state of North Carolina.
- Maintain confidentiality of employee records
- Must be a self starter and able to work independently
- Strong time management skills
- Sense of urgency, result driven.
- Able to sit and/or stand for extended periods of time.
- Able to lift, push, pull up to 30 lbs.
We offer our associates an array of benefits
- Competitive wages based on experience
- Paid Vacation
- 7 Paid Holidays
- BCBS Medical, Dental, Vision Insurance
- Paid Personal leave, immediate accrual
- 401k, company matched
- Voluntary benefits to include Life Insurance, Short Term Disability and Long Term Disability
- Employee hotel room discounts (Marriott, Hyatt, Hilton)
About CMC Hotels:
CMC Hotels is a Raleigh, North Carolina based company specializing in the development, acquisition, repositioning and management of upscale limited service, extended stay, and full-service hotels, to include Marriott, Hilton, HYATT & Best Western Brands, located from the Wilmington Beach area to Charlotte, NC.
We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be made possible by the contribution of our associates who will be recognized, grow and succeed with us.
Our properties lead the market, consistently exceeding operational and financial expectations as well as the guest's expectation of hospitality.