What are the responsibilities and job description for the Order Puller position at CMC Group?
Description
Ensure customer satisfaction through the timely and accurate processing of sales orders.
Requirements
Essential Duties:
Ensure customer satisfaction through the timely and accurate processing of sales orders.
Requirements
Essential Duties:
- Member of the Distribution Center of Excellence Operations and Fulfillment Team.
- Assemble customer orders as assigned by the Order Fulfillment Coordinator or Distribution Center Supervisor.
- Perform quality checks on all orders direct to end user being routed via parcel as assigned by the Distribution Center Coordinator.
- Prep parcels for submission to Clipper Ship.
- Generate packing slips for orders that have been quality checked.
- Communicate questions, product needs and issues to Order Fulfillment Coordinator.
- Submit data on team errors to Order Fulfillment Coordinator when assigned to a computer.
- Participate in inventory counts maintaining a high level of accuracy.
- Maintain a clean and orderly work area.
- Ensure stock rotation and cleanliness of assigned warehouse area.
- To remain vigilant for/safeguard against sanitation, pest control and contamination concerns.
- It is the responsibility of all team members to ensure product integrity. Product should be monitored for signs of contamination or quality defect and issues segregated and reported.
- It is the responsibility of all team members to ensure process integrity. Potential sources of contamination or impacts to performance or quality should be reported promptly.
- Any other duties assigned by the Distribution Center Supervisor or Order Fulfillment Coordinator.
- General knowledge of customers and shipping requirements.
- Have self-motivation to diligently perform with minimal supervision.
- Good decision-making skills, ability to plan and organize.
- Ability to work with peers, customers and management.
- Persistent yet courteous and a team player.
- Strong communication skills.
- Computer literate
- Ability to work hours necessary to fulfill department needs, up to and including overtime.
- Ability to maintain confidentiality.
- Ability to treat others in a fair and ethical manner
- High school diploma or GED.
- Experience with Axapta
- Climbing – ascending and descending
- Stooping, crouching, reaching, standing, walking
- Pushing, pulling and using pushcart,
- lifting up to 50 pounds occasionally, and/or up to 20 pounds frequently, and/or up to 10 pounds constantly to move objects
- Fingering, grasping and feeling include checking for smoothness in shrink wrap.
- Talking, hearing and repetitive motion
- Required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures.
- Subject to hazards including a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, and climbing.
