What are the responsibilities and job description for the Energy Efficiency Field Operations Supervisor position at CMC Energy Services?
Job Description:
JOB SUMMARY
The Field Operations Supervisor is responsible for managing and supervising the activities of the field staff. This role is responsible for ensuring production goals are achieved and work is performed by staff in compliance with CMC, client and utility program procedures and guidelines as well as directing and coordinating field programs to ensure maximum productivity, energy savings, quality assurance and customer satisfaction.
ESSENTIAL DUTIES & RESPONSIBLITIES
Manage, coach and mentor direct reports to ensure staff is performing effectively and at the highest potential to achieve program and company organizational goals. This includes interviewing, planning, assigning, completing performance evaluations, coaching, and directing work.
Mentor technicians through ongoing training and regularly scheduled team meetings, proactively addressing any issues or concerns.
Set and implement operational, production, and energy efficiency goals for the team, while identifying opportunities to enhance performance.
Manage inventory materials specific to each location, ensuring teams are fully equipped to complete tasks efficiently and on time. Oversee proper maintenance and storage of company equipment, vehicles, and materials in accordance with site requirements.
Perform site-visits, audits and inspections as needed and ensure all work is performed in accordance with company and program guidelines.
Responsible for dispute resolution of customer concerns both on-site and remotely while maintaining same or next day business turn around.
Act on-site to bring substandard measures and installations up to program standards when possible. Install program measures when needed.
Assess work orders to assign crews appropriately to maximize team utilization and collaborate with the Customer Care Department to coordinate schedules and to verify jobs are completed timely.
Supervise the maintenance of accurate records, photos and proper documentation of all field Ensure work is performed in accordance with stated program guidelines and in compliance with OSHA and company safety procedures.
Perform other duties as assigned.
REQUIREMENTS & QUALIFICATIONS
High school diploma or equivalent required. Bachelor’s degree and industry related experience preferred.
2 years' prior supervisory experience preferred.
2-4 years’ energy industry experience preferred.
BPI Building Analyst and Envelope certifications as required by program and client guidelines.
Other certifications may be required by utility.
Strong knowledge of energy efficiency products and programs.
Demonstrated ability to supervise, analyze, manage time, set priorities, make decisions, manage conflict, resolve disputes, and work constructively as part of a team.
Strong supervision skills to lead, direct, coach and mentor.
Strong communication, both verbal and written, and relationship-building skills.
Ability to handle confidential information with the highest level of integrity and ethics.
Strong attention to detail while maintaining accurate documentation.
Ability to manage multiple priorities in a fast-paced environment and adapt to change when needed.
Ability to work a flexible schedule.
Proven ability to meet objectives.
Knowledge of industry best practices.
Ability to travel to company offices as required.
Valid driver’s license and personal vehicle. Compliance with acceptable vehicle insurance levels as outlined in the company policy
Perform the essential functions and physical demands of the position with or without accommodation.
Proficient with Microsoft Office Suite. Intermediate Excel skills required.
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
Physically active position which includes climbing, balancing, bending, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, typing, grasping, talking, hearing and using repetitive motion.
Consistently spending time sitting, typing, talking, walking and using repetitive motion.
Frequent use of eye, hand, and finger coordination enabling the use of automated office machinery, such as a computer.
Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.
Visual capacity enabling frequent use of computer equipment.
Medium work: ability to exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently and/or up to 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
Indoor and outdoor environmental conditions. This may or may not include extreme cold temperatures below 32 degrees and extreme heat above 100 degrees.
Atmospheric conditions such as fumes, odors, dust, gases or inadequate ventilation.
Sufficient noise where the employee may need to shout.
Hazards such as proximity to moving mechanical parts, moving vehicles, exposure to chemicals, exposure to oscillating movements and working in high places.
Frequent close quarters such as crawl spaces, shafts, small rooms, narrow aisles or other areas that could cause claustrophobia.
Pay Range:
$71,300.00 - $106,880.00The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, certifications, etc.
Benefits:
A full suite of medical, dental, and vision benefits, company-paid and supplemental insurance options, 401k with a company-match, professional development and opportunities for internal advancement is available to all full-time employees.
CMC Energy Services, Inc. provides equal employment opportunities to all qualified individuals without regard to race, color, religion, national origin, age, sex, marital status, sexual orientation or non-disqualifying physical or mental handicap or disability, or any other protected status under applicable law.
Salary : $71,300 - $106,880